Senior Systems Engineer
Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering · Electrical Engineering · Robotics & Automation
In short
Sandvik's ZeroTouch Manufacturing is hiring a Senior Systems Engineer in Tualatin, Oregon, to troubleshoot complex automation, metrology, and electro-mechanical systems. This full-time role involves serving as a technical escalation point, performing root cause analysis, and collaborating with multidisciplinary teams to enhance system performance and customer satisfaction.
Responsibilities
- Investigate, diagnose, and resolve complex technical issues across automation, inspection, and electro-mechanical systems.
- Serve as a technical escalation point for critical customer, field service, and internal engineering issues.
- Perform advanced troubleshooting using system logs, telemetry data, diagnostics tools, network analysis, instrumentation, schematics, and customer feedback.
- Lead root cause analysis efforts and implement corrective actions to prevent recurring issues.
- Collaborate with software, electrical, mechanical, manufacturing, and service teams to resolve cross-functional technical challenges.
- Troubleshoot electrical systems including power distribution, motors, sensors, actuators, safety circuits, industrial I/O, and communication interfaces.
- Analyze software behavior, system interactions, and diagnostic data while working closely with software development teams.
- Evaluate the impact of subsystem changes on overall system performance and reliability.
- Develop test plans and support validation, acceptance testing, installation, and customer follow-up activities.
- Create and maintain troubleshooting guides, service procedures, technical documentation, and knowledge base content.
- Provide technical leadership and mentoring to junior engineers, service teams, and cross-functional stakeholders.
- Communicate complex technical concepts effectively to both technical and non-technical audiences.
- Drive continuous improvement initiatives and contribute to the advancement of engineering best practices.
Requirements
- Strong troubleshooting and problem-solving skills with a passion for investigating complex technical challenges.
- Excellent analytical capabilities with the ability to use data and statistical methods to identify root causes and drive corrective actions.
- Strong sense of ownership, accountability, and results orientation.
- Ability to thrive in a fast-paced, dynamic environment with competing priorities.
- Excellent verbal, written, presentation, and interpersonal communication skills.
- Demonstrated ability to influence and lead technical teams without direct authority.
- Ability to communicate highly technical concepts to diverse audiences.
- Continuous learning mindset and willingness to embrace new technologies and tools.
- Strong understanding of system-level interactions across hardware, firmware, controls, networking, and software platforms.
- Willingness to travel domestically and internationally as business needs require.
- A valid passport, or the ability to obtain one, is required.
Desired Qualifications
- Bachelor's degree in Engineering required; advanced degree preferred.
- 5–8+ years of engineering experience, preferably within automation, machine design, robotics, metrology, or advanced manufacturing environments.
- Experience supporting products through design, debugging, validation, production, and customer deployment.
- Technical expertise in one or more of the following disciplines: Precision Mechanical Design, Motion Control, Robotics, Optical Systems, Metrology, Algorithm Development, Data Analysis and Statistical Methods.
- Familiarity with measurement systems analysis and statistical analysis methodologies preferred.
- Proficiency with SolidWorks and Product Data Management (PDM) systems.
- Experience developing and executing system validation and troubleshooting methodologies.
- Strong electrical engineering fundamentals combined with software troubleshooting capabilities.
- Ability to diagnose and resolve issues spanning hardware, firmware, controls, networking, and application software.
Benefits
- Work with cutting-edge automation, robotics, and precision metrology technologies.
- Solve complex engineering challenges that directly impact product performance and customer success.
- Collaborate with experienced multidisciplinary teams across software, electrical, mechanical, and manufacturing engineering.
- Contribute to innovative solutions that help customers achieve world-class quality and manufacturing efficiency.
- Enjoy career growth and professional development opportunities within Sandvik, a global leader in engineering and technology solutions.
#automation#metrology#electro-mechanical systems#troubleshooting#hardware#software#controls#manufacturing technologies#system performance#reliability#customer satisfaction#multidisciplinary engineering#precision measurement#root cause analysis#electrical systems#motors#sensors#actuators#safety circuits#industrial I/O#communication interfaces#algorithm development#data analysis#statistical methods#motion control#robotics#optical systems#SolidWorks#PDM#validation#debugging