The Job

Senior Engineer IP

Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration

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In short

Senior IP Engineer in Noida, India, responsible for alarm analysis, operation, maintenance, and troubleshooting of IP nodes including routers, switches, and firewalls. Requires strong knowledge of IP networking protocols, security protocols, and vendor products like CISCO.

Responsibilities

  • Actively supervise ITSM Ticket queues to maintain MTTR.
  • Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action.
  • First point of contact for support of any alarm/event/KPI related issues.
  • Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA).
  • Node health checks and backups & trouble-shoot the deviation identified.
  • End to End Network Understanding.
  • 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling.

Requirements

  • Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing.
  • Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP.
  • IP Security protocols- IPSEC, GRE, VPN, CGNat.
  • CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN.
  • Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces).
  • Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable.
  • Good Communication & trouble-shooting skills.
  • 5-10 years of relevant in IP Domain.
  • Working knowledge of CISCO Routers, Cisco Switches, Juniper Routers, Juniper CGNAT, Juniper Switches, RAD-ETX, Huawei-CX Series, Nokia/Alcatel-SAS Series, Firewalls-Checkpoint & Fortinet, Ericsson-BRAS, F5-Load balancer.

Desired Qualifications

  • Analytical skills like logical thinking, Problem solving & handling assignments are mandatory.
  • Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.).
  • Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function.
  • Sharing details for MIR & CSR to respective teams.
#Network Engineering
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Company

Ericsson

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

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