Senior Engineer - Desk Side Services, AMT Asset Management Software
Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis
In short
As a Senior Engineer in Desk Side Services, you will enhance operational efficiency through the development and maintenance of automation tools, focusing on asset management and ITIL processes. Your responsibilities include troubleshooting, client support, documentation, and providing technical guidance to junior developers, ensuring high-quality code and adherence to business and client requirements.
Responsibilities
- Maintain and enhance existing Asset Management features by troubleshooting bugs and resolving ad-hoc requests.
- Ensure high-quality code in compliance with business and client requirements.
- Deliver client support through data presentation, ticket resolution, and daily monitoring.
- Create and maintain documentation for CMMI processes and client requirements.
- Provide technical guidance and support to junior developers, fostering their growth and ensuring adherence to best practices.
Requirements
- Proficient in Asset Management Services with a strong understanding of support and operations processes.
- Familiarity with coding standards and best practices in software development.
- Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
- Excellent communication skills to interact with clients and team members.
Desired Qualifications
- Optional but valuable certifications in ITIL or Asset Management.
Benefits
- Supercharge your potential at HCLTech.
- Find your career and your spark at a company that prioritizes its people.
- Global technology company with a presence in 60 countries.
- Work with clients across Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services verticals.
- Consolidated revenues of $14.8 billion as of 12 months ending June 2026.
#Asset Management#Software Development#ITIL#Noida
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
Be an early applicant