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Senior Director, Finance - Revenue Operations

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Job Description

We're on the lookout for a seasoned Sr. Director, Finance - Revenue Operations to join our dynamic team. In this pivotal role, you'll be the driving force behind operational excellence across all functions under the SVP of Finance.

Key Responsibilities: 

  • Establish and manage Business desk advisory for large/ complex deals, non-standard constructs for customers, and partnerships. Create and standardize scalable and repeatable processes across the organization. 

  • Partner with SVP-Finance and all functional leaders reporting to SVP to drive excellence across all functions.

  • Serve as the central hub for all cross-functional projects. Project manage all key initiatives/ projects. This may range from long-term projects to smaller tasks. Take ownership of projects and processes that require coordination but do not have a natural owner within the team. 

  • Manage the preparation of all presentations and communications for events such as all hands, offsite meetings, etc. 

  • Develop storyboards and engaging newsletters to effectively communicate ongoing initiatives and improvements in processes.   

  • Drive alignment on Business desk processes and policies by building relationships with all sales leaders. 

  • Drive quarterly operational reviews with all Sales SVPs/ VPs, and eliminate friction by evaluating feasibility and executing on key asks. 

  • Own the training and development of the Business Desk organization. Provide leadership and guidance to the training and development manager on establishing effectiveness and success criteria, and execution. 

    This is a hybrid role (3 days/week onsite) from our San Mateo, CA (HQ) location. 

Qualifications
  • Bachelor's degree in Finance, Business Administration, or a related field. MBA strongly preferred.
  • 15+ years of experience with the majority of time in Revenue Operations/ Order to Cash / Deals Desk functions in a large company with global operations required.
  • Experience in presenting to executive management required.
  • Outstanding communication and influencing skills 
  • Proficiency in creating visually appealing and impactful presentations required.
  • Strong project management skills with a successful track record of managing cross-functional initiatives.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Strong analytical and problem-solving abilities. Detail-oriented with a focus on accuracy and quality.
  • Experience in training and development is a plus.
  • Ability to adapt to a fast-paced, dynamic work environment.
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Company

Freshworks

Job Posted

2 years ago

WorkMode

On-site

Experience Level

13-17 years

Locations

San Mateo, California, United States

Qualification

Bachelor

Applicants

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