Job description 

What you’ll be doing...

• Provide clear and concise face-to-face conceptual and operational IDeaS solution(s) training to hotel clients using IDeaS approved training materials
• Delivery of remote training, coaching and facilitation sessions to individuals and groups using tools such as, Teams, Zoom etc.
• Provide assistance in configuring the IDeaS systems to ensure that the client is able to experience maximum benefit from the installation of the system
• Provide assistance and guidance to clients in effectively integrating the IDeaS System into the hotel operation and company culture
• Listen and process complex requirements from clients across different cultures and levels within the client’s organization in ‘real time’
• Delivery of detailed status and summary reports to the IDeaS team following each training assignment in line with standardized timelines
• Ensure that all materials presented to the client meet set format standards and convey professionalism and clarity
• Identification of areas where further training may be required at a client site for the users to obtain the maximum benefits from the IDeaS System

What you’ll bring to us…

• 3+ years of hotel revenue management experience, preferable in a corporate environment
•  Working fluency in international business English • One of the following: o BS or BA in Hospitality Management
• Associate's degree in the same fields plus 2 additional years of stated essential qualifications
• High school diploma (GED) plus 4 additional years of stated essential qualifications
• Training or teaching experience along with strong group training skills