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Product Specialist Intern

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ABOUT THE ROLE

We are looking for Product Specialist Interns who are proactive and passionate about making an impact. If you have an interest in the cyber security world & have a flair for client communication and understanding of consumer behaviour, we’d like to meet you.

Responsibilities:

  • Be the first point of contact for all the clients operating for any and all matters specific to their accounts and product.
  • Constantly assist customers through various modes of communication (email, phone, online presentations, screen-share) to troubleshoot their concerns related to the product.
  • Document all issues identified and recommend solutions.
  • Assume ownership of an issue raised, aim to get issues resolved effectively from the respective team. 
  • Track process compliance
  • Keep up to date with the latest security and technology developments.
  • Internship duration - 3 months

Skills & Qualifications:

  • B.Tech Final Year Engineering students with excellent verbal and written communication skills
  • Possess problem-solving capabilities and eagerness to learn new technologies/skills.
  • Self-motivated and able to thrive in a start-up culture
  • Knowledge of CRM software and MS Office is an added advantage
  • Knowledge in Cyber Security Domain - good to have
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Company

CloudSEK

Job Posted

3 months ago

WorkMode

On-site

Experience Level

0-2 Years

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

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