Prod Compliance Specialist I, Global Product Verification (GPV)
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Business Analysis
In short
Amazon's Global Product Verification (GPV) team seeks a Product Compliance Specialist I in Hyderabad to enhance product verification processes, identify counterfeit or damaged goods, and maintain standard operating procedures. The role involves root cause analysis, stakeholder collaboration, and data-driven decision-making to ensure marketplace integrity and product quality.
Responsibilities
- Own and improve product verification workflows (Bin Checks, Test Buys, Metrology, ML model labelling, behaviors).
- Detect counterfeit, used-sold-as-new, damaged, wrong item, and expired products.
- Write and maintain Standard Operating Procedures (SOPs).
- Perform root cause analysis for product quality incidents.
- Handle escalations and train the team.
- Work with stakeholders to improve product quality outcomes.
- Support upstream and downstream detection systems.
- Analyze data to identify trends, anomalies, and risk signals.
- Create and use reports for process improvement.
- Mentor and support team members.
Requirements
- 3+ years of quality assurance engineering experience, or Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
- Experience with Microsoft Office Suite (Word, Outlook, Excel).
- Experience working with large datasets, determining trends/patterns for value decisions.
Desired Qualifications
- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Associate's degree.
- 2+ years of fraud/risk investigations experience.
- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts, or 2+ years of fraud identification and detection, investigation and analysis for root causing and providing suitable preventive mechanisms experience.
Benefits
- Inclusive culture that empowers employees.
- Support for workplace accommodations for individuals with disabilities during the application and hiring process.
#product verification#quality assurance#compliance#risk investigations#root cause analysis