Process Executive - Voice
Team Lead|Team Manager- B&L
Qualification:
Graduate(exclusion BE,Btech,MCA)
Responsibility:
Business,Customer
- Minimal Customer interaction under guidance.
- Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
- Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
- Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
- Adhere to the mandatory industry regulation and compliance requirements for the given process.
- Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
- People,Team Management.
- Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
Must Have Skills
- MS Excel
Good To Have Skills
- Fund Operations
- Data Management
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
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