Operations Specialist
Finance, Banking & Legal · Banking & Investments · Corporate Finance · Financial Analysis
In short
Volvo Financial Services is seeking an Operations Specialist in Bolintin Deal, Romania, to manage the full lifecycle of leasing agreements. This role involves ensuring operational accuracy, excellent customer experience, and compliance with internal and external requirements, working closely with customers, dealers, and internal teams.
Responsibilities
- Support the full lifecycle of leasing agreements, ensuring operational accuracy, customer experience, and compliance.
- Administer documentation for new leasing agreements, including signing, archiving, and system registration.
- Review and verify contract documentation for compliance with credit decisions, legal requirements, and internal procedures.
- Book business accurately and timely in the contract management system.
- Respond to customer and dealer inquiries and resolve requests according to service standards.
- Manage invoicing processes for various charges and credit notes.
- Administer contract modifications, amendments, and terminations, including calculations and payment monitoring.
- Prepare asset registration documentation and coordinate with external partners.
- Manage incoming correspondence and ensure timely resolution or routing of requests.
- Monitor and maintain accurate contract data and documentation throughout the contract lifecycle.
- Work in accordance with AML, KYC, and GDPR requirements, and support internal control standards.
- Adhere to The Volvo Way, Volvo Core Values, and the Volvo Group Code of Conduct.
Requirements
- Bachelor's degree in Business, Finance, Economics, or a related field.
- Strong analytical, communication, and customer service skills.
- Proven ability to challenge current practices, analyze information, and draw meaningful conclusions.
- Excellent attention to detail and accuracy.
- Strong organizational skills with the ability to effectively prioritize multiple tasks.
- Proficiency in Microsoft 365 applications.
- Fluency in English, both written and spoken.
Desired Qualifications
- Power BI and Power Apps knowledge is considered an advantage.
- Knowledge of Bulgarian and/or Hungarian is considered a plus.
- Experience within financial services, leasing, banking, transportation, or a related industry is an advantage.
Benefits
- Solid package of compensation and benefits.
- Diverse working environment with a culture of care and inclusion.
- Support for personal development and growth to achieve career aspirations.
- Opportunity to work with a broad range of stakeholders and gain insight into the leasing and financial services business.
- Contribute to operational excellence and continuous improvement initiatives.
#Operations Specialist#Leasing Agreements#Customer Service#Contract Management#Financial Services#Compliance#Microsoft 365#Business#Finance#Economics
Company
Volvo Group
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Bolintin Deal, Romania
Qualification
Bachelor
Applicants
Be an early applicant