IT Specialist | Retail | IKEA Dubai Festival City
Technology, Data & Digital · Product & Design · Business Analysis · IT Support
In short
The IT Specialist ensures the smooth operation of IT systems in IKEA Dubai Festival City, impacting sales, customer experience, and productivity. Responsibilities include managing business applications and databases, providing IT support, implementing digital solutions, and supporting ERP systems like Microsoft Dynamics NAV/BC/D365.
Responsibilities
- Manage and maintain business applications and databases for efficiency and data accuracy.
- Serve as the primary contact for day-to-day IT operations support, adhering to service level agreements.
- Implement and integrate digital and IT solutions across channels like stores and online.
- Support project teams in configuring and implementing digital and IT solutions for market expansion.
- Develop and implement D365/NAV/BC solutions, including integrations with other systems.
- Ensure optimal performance and availability of critical IT infrastructure and applications.
Requirements
- Proficiency in ERP solutions: Microsoft Dynamics NAV/BC and D365.
- Strong database management skills in SQL and Oracle.
- Excellent troubleshooting and problem-solving abilities.
- Ability to coordinate with cross-functional teams for IT project implementations.
Desired Qualifications
- 5+ years of experience as an IT analyst in the retail industry.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Technical and functional knowledge of ERP solutions: Microsoft Dynamics NAV/BC, D365, and CRM365.
- Practical experience managing databases (SQL, Oracle) and troubleshooting technical issues.
- 1-2 years of experience in D365, BC, or NAV.
#IT#Specialist#Retail#Dubai#IKEA#Festival City#IT Analyst#ERP#Microsoft Dynamics#SQL#Oracle
Company
IKEA
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Dubai, United Arab Emirates
Qualification
Bachelor
Applicants
Be an early applicant