Intern - Technical Support Specialist
Job description
What is expected of you at this level :
Understand the overall concept of the organization, its mission, and its values.
Demonstrate learning attitude during the various training imparted & products they assist in during their tenure.
Learn about the various technologies used within the SecOPs team.
Progressive during the tenure to learn working independently upon receiving general guidance on projects.
Work effectively in a distributed global team environment.
What you must have :
Knowledge of working with virtual servers.
Basic hands on experience on Windows OS environment.
Basic understanding of Active Directory.
Basic understanding of Azure fundamentals concepts.
Ability to work in good collaboration with different teams
Good communication skills
What you will do after training:
Manage users and security groups in active directory/Azure active directory
Work on tickets created on the ticketing tool
Provide technical support to the in-house users with their issues on Windows servers and applications running on Windows servers
Work on various projects assigned to you during the tenure
Troubleshoot issues related to SQL servers
Troubleshoot basic issues on Azure cloud services
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