JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL: 

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL is a Fortune 200 company with annual revenue of $23.4 billion, operations in over 80 countries and a global workforce of more than 104,542 as of 2024.  JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 

What this job involves:   

Delivery & Process Improvement 

Evaluate existing workflows / processes and use scientific methodologies to identify enhancement opportunities. Focus on delivery strategy and vendor performance management processes. 

Collaborate with mentors to refine processes and drive continuous improvement. 

Create implementation roadmaps based on thorough analysis. 

Business Management 

Understand prevailing business management reviews and processes. Focussing on improvement opportunities, help the business function owners in implementing actions in overall improvement.  

Collaborate & build strategic partnerships with the key function owners and help in cross-functional collaboration & integration 

Customer Engagement 

Establish and nurture relationships with key stakeholders 

Understand key customer touch points and work with the respective program owners & stakeholders and help with key data analysis & identification of improvement opportunities 

Help in analysing helpdesk tickets and customer response metrics to implement data-driven improvements 

Program Management 

Create overall program plans and support execution phase governance 

Establish reporting process and assist in sharing detailed progress reports till closure 

Deliver high-quality work that meet established timelines and program expectations  

Sound like you? To apply you need to be:  

Self-starter & team player 

Passion for Real Estate   

Passion, integrity, critical thinking / analytical skills, agility / flexibility, a continuous learning mindset  

Excellent organization skills, ability to independently prioritize multiple tasks and work to deadlines.  

Excellent written and verbal communication skills enabling development of good building relationships with both clients and colleagues.  

Proficient in MS Office (Excel & Power Point). Good at preparation of reports, presentations, excel etc., and know-how of software’s 

Interpersonal skills 

What we can do for you:  

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains.  We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2024 World’s Most Ethical Companies for the 16th consecutive year. 

Location:

On-site –Bengaluru, KA