Industrial Field Service Technician
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
Atlas Copco is seeking an Industrial Field Service Technician in Jackson, Mississippi. This role involves performing routine maintenance, troubleshooting, and repairs on industrial equipment, primarily air compressors and related systems. The technician will also be responsible for customer communication and documentation, with opportunities for training and advancement.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Learn and apply knowledge of VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Clean customer equipment pads including skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager regarding services performed and present repair/upgrade options.
- Complete service-related documentation such as service reports, start-up forms, and warranty forms.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide high-level customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, requiring travel to customer locations, including out-of-town and overnight stays.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with maintenance, overhaul, and repair of industrial equipment (electrical, hydraulics, pneumatics preferred).
- Experience in HVAC is a plus.
- Ability to work independently and meet deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficiency using computers for work orders, ordering parts, and training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. regularly and work in industrial environments with physical demands.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Ability to park a company-issued service vehicle at residence without restrictions.
Desired Qualifications
- Certifications are a plus (EPA Certified).
- Occasional travel to Rock Hill, SC for paid training.
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- Overtime eligible, with overtime beginning after 8 work hours in a day.
#Field Service#Technician#Industrial Equipment#Air Compressors#Repair#Maintenance