Group Technical Architect

Job Summary

The Enterprise Architect will lead end‑to‑end architecture for regional migrations to STEP platform and eStore related initiatives (Major systems in the platform include SAP, S4/Hana, Salesforce, IIB, Informatica, MDM and custom home grown applications)  , analyze  impact, integration, and transition.

This role needs understanding of the current business process including but not limited to customer, order‑to‑cash, finance, and reporting flows and cloud architecture.

We are seeking an experienced SAP BTP Integration Consultant with knowledge in the Lead-to-Cash (L2C) business process.

Key Responsibilities

SAP BTP with Lead to cash process

The ideal candidate should possess knowledge of Lead-to-Cash processes covering Sales, Pricing, Order Management, Billing, Revenue Recognition, Customer Master Data, CRM, and Finance integration along with hands-on technical expertise in SAP BTP Integration technologies.

CRM & ERP Architecture 

• Own enterprise‑level architecture for Salesforce and SAP S/4HANA as part of regional and eStore migrations.

• Define target‑state interaction patterns, including but not limited to:

• Customer, account, and contact mastering

• Quote‑to‑cash / order‑to‑cash flows

• Pricing, invoicing, and revenue recognition touchpoints

• Ensure data consistency and ownership boundaries between Salesforce, SAP S/4HANA, and downstream systems.

Migration Architecture & Strategy

• Design and govern migration paths for CRM, ERP, and dependent applications, including phased cutovers and coexistence strategies.

• Lead impact analysis for Salesforce and SAP S/4HANA when migrating:

• Country‑specific systems 

• eStore platforms and digital sales channels

• Ensure business continuity for sales operations, finance, and reporting during migration waves, including SAP‑backed analytics and dashboards.

Integration & Data Architecture

• Define and govern integration patterns across:

• Salesforce ↔ SAP S/4HANA

• eStore ↔ Salesforce

• SAP ↔ Enterprise Data Platforms / reporting (e.g., BOBJ, enterprise dashboards) 

• Oversee data migration and reconciliation for:

• Customers, products, pricing, orders, and financial data

• Ensure alignment with enterprise data models and source‑of‑truth principles.

Enterprise Architecture Governance

• Enforce EA standards, canonical models, and integration contracts for CRM and ERP domains.
• Review and approve Salesforce and SAP S/4HANA solution designs through Architecture Review Boards (ARB).
• Ensure migrated CRM/ERP assets are correctly registered, owned, and auditable in enterprise architecture repositories.

Security, Compliance & Controls

• Ensure Salesforce and SAP S/4HANA migrations meet:

• GDPR and EU regulatory requirements

• Enterprise security, access control, and audit standards

• Define role‑based access, data classification, and segregation‑of‑duties across CRM and ERP platforms.

Stakeholder Alignment

• Partner with Sales, Finance, eCommerce, Product, and Regional IT leaders to align migration outcomes with business priorities.
• Act as the single architectural authority connecting business flows (including but not limited to)  (lead → order → cash → report) to technical execution.

Skill Requirements

Required Skills & Experience

Core Experience

• 10+ years in Enterprise Architecture / Solution Architecture with large‑scale transformations.
• Proven experience leading Salesforce and SAP (ECC or S/4HANA) migration or transformation programs.
• Experience with multi‑country or regional ERP/CRM rollouts, preferably in Europe.

Platform & Domain Expertise

• Salesforce: Sales Cloud, Service Cloud, core CRM data models, and integration patterns.
• SAP S/4HANA: Finance, order‑to‑cash concepts, and integration with non‑SAP platforms.
• Strong understanding of CRM–ERP integration, master data management, and financial controls.

Architecture & Integration

• API‑led and event‑driven integration patterns.
• Data migration, reconciliation, and cutover strategies.
• Cloud and hybrid architectures (Azure preferred).

Other Requirements

Nice‑to‑Have

• eCommerce / eStore platform migrations integrated with Salesforce.
• Experience with SAP BOBJ or enterprise reporting platforms consuming SAP data. 
• Prior involvement in audit‑heavy or compliance‑driven migrations.

Success Measures

• Zero disruption to sales, billing, and financial close during migration.

• Salesforce and SAP S/4HANA operating as cleanly integrated, governed enterprise platforms post‑migration.

• Reusable CRM/ERP migration patterns for future countries or acquisitions.

• Preferred Qualifications

  • Experience with SAP S/4HANA transformations or upgrades.
  • Experience integrating Salesforce, CPQ, CRM, Commerce Cloud, or other customer-facing platforms.
  • Knowledge of SAP BTP Extension Development.
  • Exposure to SAP AI, Automation, and Event-Driven Architecture.
  • SAP Integration Suite Certification preferred.