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Role Summary:

In the Technical Documentation Coordinator role, you will be responsible for fulfilling the documentation requirements when an order is received and manage all documentation transmittals to client and sub-suppliers in order to fulfill customer needs. You will work directly with internal and external stakeholders to ensure all project documentation activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions.

Responsibilities & Requirements:

Examine documents to verify completeness and accuracy of data and resolve discrepancies with document originators

Maintain a document control record management system and/or hardcopy documents to ensure compliance with all applicable and required standards

Process documentation through designated software in a timely manner

Provide efficient support to Customer Service Order Fulfillment (CSOF) team to meet the department goals, including support on customer key communications, key performance metric calculation, meetings arrangements, training coordination, agenda updates and other critical department activities

Develop and maintain procedures and standards for document development production, approval, distribution and amendment

Ensure a “clean definition of documentation requirement” before commencement of work on an assigned Projects

Prepare a detailed Document List with a submission schedule at the commencement of each assigned project, maintain an updated Project Documentation schedule throughout the life of the project

Demonstrate ownership and accountability for total project execution performance & safety (project initiation to project completion) on all assigned projects.

HS Diploma / GED and / or 0-2 years relevant experience

Other duties as assigned

Preferred Experience / Skills:

Demonstrated self-starter attitude with the ability for seeing efforts to completion

Strong verbal and written skills

Proficiency with MS Office products, particularly Excel and Word

Demonstrated ability of attention to detail, meeting of due dates, advanced organizational skills, and the ability to prioritize and manage multiple tasks simultaneously

Strong attention to detail and ability to meet deadlines

Advanced organizational skills and the ability to prioritize and manage mulitple projects simultaneously

Experience in documentation software

Knowledge of SAP is preferred

Experience using Windchill is preferred

Experience using PDF suite is preferred