Engineer I Technical Support Proposal and Technical Support

If you are an Engineer I Technical Support, Proposal professional looking for an opportunity to grow your career, this gives you the chance to demonstrate your engineering technical proficiency and skills in providing excellent customer service to Emerson as a member of the Measurement Solutions organization.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Support customers in pre-sales and post-sales engineering inquiries for Analytical Instruments products.
• Provide technical support and act as a resource person to Project Engineers, Project Managers, and Project Execution Leads of Measurement Solutions North America.
• Provide proposals for RMA (Return Material Authorization) related repairs, recertification and evaluation.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are proactive and highly innovative in approaching problem-solving efficiently. You deliver solutions that meet customer expectations. You can proficiently converse, creatively propose straightforward solutions, and develop alternative resolutions to customer concerns. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor’s degree in Instrumentation, Mechanical, Chemical, Electrical Engineering, or related Engineering courses.
• At least 1.5 years of total work experience in technical role doing project proposals and/or supporting instrumentation products.
• Intermediate to advanced proficiency in Microsoft Office applications such as Outlook and Excel.
• Knowledge of applicable business processes and systems tools (e.g., Oracle Business Systems, CRM, eDocs, SharePoint, etc.).
• Specific knowledge of the principles and operation of Analytical Instruments 
• Willingness to work on a night shift schedule.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave. 

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