End to End Services Lead - Mission Critical Networks
Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration
In short
Lead sales enablement for Mission Critical Networks (MCN) professional services, focusing on assets, automation, and value propositions. Manage commercial submissions, advance partner integrations, and develop E2E portfolio readiness for MCN requirements.
Responsibilities
- Lead sales enablement for MCN professional services including assets, automation, blueprints, best practices, techno-commercial value propositions, lessons learned, and bid readiness.
- Act as SPOC for Customer Fulfillment Representatives (CFR) across multiple submissions for multi-channel commercial submissions when required.
- Lead MCN E2E services review prior to commercial submission for MCN opportunities.
- Advance interface, integration, and division of responsibility (DoR) alignment with SIs and solution partners based on our portfolio and capabilities.
- Manage CoE systems across the lifecycle and across PoCs, in collaboration with E2E solution lead and PoC teams.
- Develop E2E portfolio readiness and packaging for MCN requirements, in collaboration with BAs and peer domains.
- Support CFR(s) for MCN commercial submission with guidance on scope, timeline, effort, and DoR across the sales campaign.
- Support CFR(s) for portfolio gap, requirements, and exemption approval alignment.
- Provide early visibility into end-user and prime SI requirements or challenges (solutions, services) to support roadmap and organizational readiness.
- Serve as E2E CFR for prioritized submissions on a case-by-case basis.
Requirements
- Deeper understanding of end-user environments, requirements, and challenges for rail, PKD, utility (preferably more than one segment).
- End-to-end services expertise for mission-critical networks, with at least SME competence in one domain.
- Proven track record in deployment projects and operations for complex, multi-party engagements and long sales cycles.
- Proven track record for driving automation and efficiency across E2E professional services.
- A developed understanding of the MCN ecosystem and partner solutions.
- More than 12 years of professional experience.
- B. Sc. or equivalent qualification from recognized and accredited institutions.
Benefits
- Outstanding opportunity to use skills and imagination to push boundaries.
- Build solutions to tough problems.
- Be challenged but not alone.
- Join a team of diverse innovators.
- Work towards crafting what comes next.
- Encouraging a diverse and inclusive organization is core to our values.
- Championing diversity in everything we do.
- Belief that collaborating with people with different experiences drives innovation.
- Encouragement for people from all backgrounds to apply.
- Opportunity to realize full potential as part of the Ericsson team.
- Ericsson is proud to be an Equal Opportunity Employer.
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