The Job

Dynamics CRM Senior Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering · Web Development

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In short

HCLTech is seeking a Senior Technical Lead for Dynamics CRM / D365 CE in Chennai, Tamil Nadu. This role involves leading technical teams, ensuring successful implementation and customization of CRM solutions, and providing technical expertise to stakeholders.

Responsibilities

  • Lead and manage technical teams in the design, development, and implementation of CRM / D365 CE solutions.
  • Define and implement best practices for CRM / D365 CE out-of-the-box configurations and customizations.
  • Collaborate with stakeholders to gather requirements and provide technical expertise in CRM / D365 CE solution design.
  • Perform system analysis, troubleshooting, and debugging to ensure smooth operation of CRM / D365 CE systems.
  • Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities.
  • Stay updated on the latest CRM / D365 CE trends, updates, and features to propose innovative solutions.

Requirements

  • Strong proficiency in CRM / D365 CE out-of-the-box functionalities, configurations, and customizations.
  • Extensive experience in leading technical teams and managing CRM / D365 CE implementation projects.
  • In-depth knowledge of CRM / D365 CE architecture, data models, and integration capabilities.
  • Excellent problem-solving skills and ability to analyze complex CRM / D365 CE issues.
  • Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Ability to prioritize tasks, meet deadlines, and deliver high-quality CRM / D365 CE solutions.

Desired Qualifications

  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career and spark at HCLTech.
  • HCLTech is a global technology company with over 223,000 employees in 60 countries.
  • Delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
  • Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
  • Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
#Dynamics CRM#D365 CE#Technical Lead#Chennai#Tamil Nadu#India
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Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Chennai, India

Applicants

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