Dynamics CRM Senior Technical Lead
Technology, Data & Digital · Software & Web Development · Software Engineering · Business Analysis
In short
The Senior Technical Lead will oversee technical teams delivering CRM/D365 CE solutions, focusing on Out-of-the-Box functionalities, configuration, and customization. Responsibilities include leading design, defining best practices, gathering requirements, and ensuring system stability.
Responsibilities
- Lead and manage technical teams in the design, development, and implementation of CRM / D365 CE solutions.
- Define and implement best practices for CRM / D365 CE out-of-the-box configurations and customizations.
- Collaborate with stakeholders to gather requirements and provide technical expertise in CRM / D365 CE solution design.
- Perform system analysis, troubleshooting, and debugging to ensure smooth operation of CRM / D365 CE systems.
- Provide guidance and mentorship to junior team members.
- Stay updated on the latest CRM / D365 CE trends, updates, and features.
Requirements
- Strong proficiency in CRM / D365 CE out-of-the-box functionalities, configurations, and customizations.
- Extensive experience in leading technical teams and managing CRM / D365 CE implementation projects.
- In-depth knowledge of CRM / D365 CE architecture, data models, and integration capabilities.
- Excellent problem-solving skills and ability to analyze complex CRM / D365 CE issues.
- Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Ability to prioritize tasks, meet deadlines, and deliver high-quality CRM / D365 CE solutions.
Desired Qualifications
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.
Benefits
- Supercharge your potential at HCLTech.
- Find your career and spark at a company that puts people first.
- Global technology company with over 223,000 people across 60 countries.
#Microsoft Dynamics#CRM#D365 CE#Technical Lead#Configuration#Customization#Implementation
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Chennai, India
Applicants
Be an early applicant