The Job

Digital Account Executive

Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management

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In short

Digital Account Executive facilitates Microsoft to better serve medium enterprise managed clients, driving their digital transformation journey. This role involves developing strong customer relationships, leveraging digital tools, and orchestrating team resources to meet customer needs. The ideal candidate is a driven, commercially minded sales executive with a strong track record in generating new business and influencing key decision-makers.

Responsibilities

  • Focus on generating new pipeline by engaging with CXOs, ITDM and BDMs through territory planning, marketing signals and digital assets.
  • Act as the central point for maintaining strong customer relationships and advocating for customers within Microsoft.
  • Surface customer organization structure to identify decision makers leveraging partners and v-teams.
  • Engage with C-Suite executives and focus on customer satisfaction metrics.
  • Ensure continuity of customer accounts and monitor customer satisfaction metrics.
  • Develop sales and business strategy options for accounts, and execute plans to build strong relationships.
  • Help existing/new customers transition to cloud solutions via a cohesive plan, maximizing customer business outcomes and experience.
  • Understand and accelerate customer’s AI and cloud strategy.
  • Build enough pipeline to ensure a growing and sustainable business every quarter.
  • Build partner relationships to drive scale and revenue, coaching and influencing partners on solution needs.
  • Coordinate resources across teams to execute territory plans with partners.
  • Proactively build and maintain strong knowledge of Microsoft's products, landscape, solutions, and strategy in the industry of assigned accounts.
  • Orchestrate specialized resources to engage with customers to provide strong solutions-based and technology-based engagement.
  • Leverage additional resources such as partners to provide the right solution to the customer on their transformation journey.

Requirements

  • 6+ years of sales and negotiation experience with year-over-year growth.
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years of sales and negotiation experience or related work or internship experience with year-over-year growth.
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 3+ years of sales and negotiation experience or related work.
  • OR equivalent experience.
  • 8+ years of technology sales and negotiation experience with year-over-year growth.
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth.
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work.
  • OR equivalent experience.
  • Strategic thinking & execution.
  • Excellent Communicator. Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
  • High Performer. Highly driven person who consistently exceeds goals and expectations.
  • Collaborative. Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing.
  • Growth Mindset. Ability to overcome and work around problems.
  • Purposeful Planner & Executor – Delivers business impact with intentional planning.
  • Disciplined Operator – Maintains excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning.
  • Complex sales training, (extensive presentation skills, effective marketing tactics, negotiation, financial analysis).
  • Knowledge and sales experience of cloud offerings and solutions is preferred.
  • Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).

Desired Qualifications

  • Strong track record of generating new business, building trusted client relationships, and influencing key decision-makers.
  • Proactive, resilient, and skilled at identifying opportunities, understanding customer needs, and converting those opportunities into lasting commercial partnerships.
  • Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships.
  • Positive approach to problem solving, learning, and development.
  • Consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
  • Drive strategic partner participation.
  • Hold partners accountable to contribute to territory plan.

Benefits

  • This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
  • The role is flexible in that you can work up to 50% from home.
#digital transformation#account management#sales#cloud#AI
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Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

Auckland, New Zealand

Qualification

Bachelor, Master

Applicants

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