Data Center Manager, Data Center Operations

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Systems Engineering

In short

AWS Infrastructure Services seeks a Data Center Manager in Mumbai, India, to lead global cloud infrastructure operations, ensuring safety, security, and cost efficiency. This role involves managing high-performing technical teams, driving operational excellence through process improvement, and collaborating with internal and external stakeholders to maintain and build data centers.

Responsibilities

  • Manage and develop teams of engineers, providing technical and leadership expertise.
  • Maintain existing co-located and in-house Data Centers.
  • Assist in building and bringing online new Data Centers.
  • Continuously improve processes and procedures.
  • Manage relationships with external vendors and contractors.
  • Liaise with internal teams and management groups.
  • Ensure adherence to and exceed local Health & Safety standards.
  • Create and maintain metrics to drive positive changes in Data Center operations.
  • Assist in implementing service methodologies like incident, problem, change, and capacity management.

Requirements

  • 4+ years of data center engineering or operations experience.
  • 3+ years of managing technical teams with significant personnel management experience.
  • Demonstrated experience in developing engineers and building successful teams.
  • Experience managing high and low performing employees, including conflict management.
  • Extensive experience dealing with high severity situations, understanding wider implications and consequences of outages.
  • Experience in Change Management & Fault Management.
  • Proven experience dealing with external vendors, contractors, and security companies, including problem and conflict management.
  • Ability to demonstrate improvement of both good and bad working processes, including process mapping and remediation implementation.
  • Strong analytical skills, attention to detail, and effective communication abilities.

Desired Qualifications

  • Bachelor's degree or above in engineering or equivalent STEM field, or 4+ years of network and operating system support experience.
  • 1+ years of Agile methods and processes experience.
  • Experience in capacity planning, operations planning, business analysis, or similar.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.
  • Experience implementing change management successfully transitioning programs into large-scale operations.
  • Experience in Kaizen/Lean/Six Sigma is preferable.
  • Experience managing both high & low performing employees will be of advantage along with conflict management.

Benefits

  • Inclusive culture that welcomes bold ideas and empowers ownership.
  • Opportunity to work on challenging and complex problems.
  • Develop great relationships with internal teams and external vendors.
  • Passion for technology and desire to be the best.
  • Work-life harmony and flexibility.
  • Curiosity and connection fostered through employee-led affinity groups.
  • Mentorship and career-advancing resources for professional development.
#Data Center Operations#Infrastructure Services#Cloud Computing#Team Management#Process Improvement#Health & Safety#Vendor Management#Incident Management#Change Management#Capacity Planning#Lean#Kaizen#Six Sigma

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Mumbai, India

Qualification

Bachelor

Applicants

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