Customer Service Intern
Logistics, Sales & Operations · Sales & Business Development · Customer Success
In short
Tetra Pak is seeking a Customer Service Intern for their 2027 Internship Program in San Fernando, Argentina. This role involves analyzing customer service processes, optimizing communication and logistics, monitoring KPIs, and contributing to automation solutions. The internship requires ongoing Bachelor studies in Industrial Engineering, Business Administration, Information Systems, or Data Analytics, with desirable knowledge of English, Excel, Power BI, and Power Automate.
Responsibilities
- Support the analysis of Customer Service processes, identifying opportunities to improve response times and service quality
- Collaborate in optimizing communication, spare parts logistics, and coordination among internal teams to enhance customer experience
- Monitor Customer Service performance indicators (KPIs) and analyze trends or recurring issues
- Participate in the development of dashboards and reports that support decision-making and continuous improvement initiatives
- Contributes to the design and implementation of automation solutions aimed at reducing manual tasks, increasing productivity, and improving data accuracy
Requirements
- Bachelor Studies in Progress: Industrial Engineering, Business Administration, Information Systems, and Data Analytics
- Intermediate English: able to maintain basic conversations and possesses strong reading and writing skills
- Knowledge of Excel, Power BI, and Power Automate will be considered a plus
- Availability for internship: January 18 to December 13, 2027
- Graduation expected: December 2027 or afterwards
- Availability to work and commute to our site 4 hours per day, Monday to Friday, from 8 am to 12 pm, during the full internship program
Desired Qualifications
- Knowledge of Excel, Power BI, and Power Automate will be considered a plus
Benefits
- Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- Culture that pioneers a spirit of innovation where our engineering experts drive visible results
- Equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
#internship#customer service#analysis#process improvement#reporting#automation
Company
Tetra Pak
Job Posted
1 month ago
Employment Type
Internship
WorkMode
On Site
Experience Level
Entry
Locations
San Fernando, Argentina
Qualification
Bachelor
Applicants
Be an early applicant