The Job

Customer Quality Engineer

Manufacturing & Production · Quality & Process · Quality Assurance · Quality Control

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In short

Autoliv is seeking a Customer Quality Engineer in Sfântu Gheorghe, Romania, to drive customer quality excellence by leading the resolution of customer concerns and implementing continuous improvements. The role requires a Bachelor's degree in Engineering, at least 3 years of experience in manufacturing or quality, and advanced English proficiency.

Responsibilities

  • Ensure all customer requirements are respected and promoted within the organization.
  • Manage all aspects of client complaints and drive root cause analysis using structured problem-solving methodologies (8D, 5 Why, Ishikawa, etc.).
  • Gather and prepare traceability information required by the customer.
  • Analyze customer returns, warranty claims, and quality performance metrics.
  • Ensure compliance with customer-specific requirements, industry standards, and internal quality procedures.
  • Support internal and external audits and customer visits.
  • Collaborate with manufacturing, engineering, supplier quality, and production teams to resolve quality concerns.
  • Monitor quality KPIs and identify opportunities for continuous improvement.
  • Prepare and present quality reports, action plans, and customer responses.
  • Participate in new product launches and ensure customer quality requirements are met.

Requirements

  • Bachelor's Degree in Engineering (Quality, Mechanical, Industrial, Manufacturing, Automotive, or related field).
  • Minimum 3 years of experience in manufacturing or quality environment.
  • Knowledge of quality tools and methodologies: 8D, Ishikawa, 5 Why, PFMEA, Control Plan, SPC, MSA, APQP, PPAP.
  • Advanced level computer operating knowledge - Microsoft Office Package.
  • Advanced English level (C1/C2).

Desired Qualifications

  • Open, responsible, organized person
  • Flexibility
  • Team spirit
  • Involvement

Benefits

  • International work setting
  • Opportunities designed to enhance career and personal development
  • Commitment to develop people's skills, knowledge, and creative potential
  • Training and development programs emphasizing technical competency, leadership development, and business management skills.
#Quality#Automotive#Engineering
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Company

Autoliv

Job Posted

6 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Sfântu Gheorghe, Romania

Qualification

Bachelor

Applicants

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