Customer Experience Co-worker I
Retail & Consumer Services · Customer Service · Customer Support
In short
As a Customer Experience Co-worker I at IKEA in Costa Mesa, California, you will ensure customers have a positive final touchpoint, providing efficient checkout, offering additional services, and resolving concerns. This part-time role emphasizes building loyalty and contributing to a positive shopping experience.
Responsibilities
- Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
- Provides an efficient and accurate checkout experience in various areas of the store.
- Offers additional products and services such as home delivery, credit card, and IKEA Family card.
- Resolves customer concerns independently to meet their unique needs and expectations.
- Provides friendly, safe, and efficient car loading and unloading services.
Requirements
- 1 year sales or customer service experience preferred.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Customer Relations
Company
IKEA
Job Posted
2 weeks ago
Employment Type
Part Time
WorkMode
On Site
Experience Level
Entry
Locations
Costa Mesa, United States
Applicants
Be an early applicant