Customer Experience Co-worker I
Retail & Consumer Services · Customer Service · Customer Support
In short
As a Customer Experience Co-worker I in Edmonton, Alberta, you will deliver excellent customer meetings across all assignments and engage with customers in a friendly, confident manner to foster loyalty. This role involves contributing to operational KPIs, developing customer experience skills, and supporting customer purchases through various tools.
Responsibilities
- Deliver an excellent meeting with the customer across all customer assignments.
- Engage with customers in a friendly and confident manner to create a rewarding customer experience.
- Contribute and achieve operational KPIs and goals to maintain customer loyalty.
- Continuously develop knowledge and skills within the area of customer experience.
- Support customers to make purchases with assistance or self-service tools.
Requirements
- Less than 1 year of related experience.
Desired Qualifications
- A passion for people and genuine interactions.
- Desire to connect to people by listening to their personal needs.
Benefits
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
#customer experience#customer relations#retail
Company
IKEA
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Edmonton, Canada
Applicants
Be an early applicant