CRM Administrator
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support
In short
Emerson is looking for a CRM Administrator in Székesfehérvár, Hungary, to provide logging support to sales teams for quotes and orders. The role involves maintaining the CRM database, ensuring quality standards, and offering assistance for urgent customer inquiries. Requires a minimum high school education, excellent English, and PC literacy.
Responsibilities
- Registers all requests for quotations and orders from customers in the electronic system.
- Maintains an updated database by adding new customer contacts and accounts.
- Sends acknowledgements of receipt to customers.
- Assigns related system tasks to the responsible person in the Sales Office.
- Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation.
- Updates CRM database with relevant information for every logged query.
- Maintains soft copy documents.
- Facilitates archiving of all documents used in the logging phase.
- Provides help in case of urgent inquiries received at the sales desk.
Requirements
- Minimum High School education background.
- Excellent English both written and spoken.
- PC literacy: MS Office skills, knowledge of ERP Systems.
- Effective communication and social skills.
Desired Qualifications
- Any other language knowledge.
- Working experience in administration field.
Benefits
- Accessible workspace for disabled individuals with wheelchairs.
- Benefit for commuting.
- Free sporting opportunities.
- Possibility for 1 day/week home office work.
#CRM#Administrator#Customer Service#Sales Support#Data Management#Emerson Quality Standards