Commercial Sales Support Executive
Experience: 5 to 12 years
Good Analytic skills and highly efficient on complex excel, ppt, power BI The job function will include tracking of Secured outlook, Sales Performance & Incentive tracking complete with dispute resolution, Salesforce pipeline tracking and hygiene Management, tracking of Sales Capacity & Productivity on periodic basis, Customer Segmentation & coverage.
• Salesforce opportunity pipeline working with tracking every single opportunity in Salesforce from end to end till order booked in ERP (ensure100% matched SFDC closed vs ERP orders)
• Weekly order forecasting (Secured order & margin) for the current month, current quarter, and following quarters – drive seller level granularity thru Salesforce and align high-level with sales director commitment (internal & external)
• Understanding of deal by deal on Risks and Upsides – drive action tracker on steps to close a risk/upside deal with help needed articulated
• Tracking of key pipeline measurements – generation, forward looking (6mth, 12mth), YoY growth with necessary granular view to drive ownership and accountability
• Win/loss analysis – win rate, loss reasons • Forward looking pipeline margin tracking versus target margin on periodic basis
• Monthly Sales performance & Incentive working with Internal teams (IBC & SPIMP-COE) and working on dispute resolution of sales team
• Monthly Secure reconciliation with finance after month closure and alignment of secure numbers with Sales Director
• Monthly accrual request submission with all supporting documents for finance approval at month closure
• Work with LOB Sales Leaders on pipeline sufficiency v/s plan each month for meeting target
• Monthly FLS sales performance measurement v/s YTD plan for each LOB through standardize reports
• Face to face meeting tracker of all India sales team and analysis
• Weekly salesforce pipeline hygiene check and improvement working with LOB Sales Leaders
• Provide regular updates to management on key sales performance metrics
• Working on Sales targets on yearly basis and monthly target change processes
• Overall capacity planning for annual growth targets
• Work with HR & TA for right sales talent hiring • Manage sales attrition and achieve sales productivity targets
• Sales deployment in line with market growth and initiatives to deliver the plan • Understanding of top sellers and low performers, roll out sales rewards / recognitions & PIP / termination plans – drive high performance culture
• Implement effective strategies to optimize sales operations
• Drive account-based pipeline tracking in Salesforce and account data tracking
• Manage accounts into respective customer segments to identify growth potential and focus
• Manage sales coverage & focus to align with account strategies & growth aspirations • Develop & publish account based commercial KPIs & performance results
Additionally:
• SFDC Admin in similar environment (Salesforce certified Admin preferably with degree in computer science).
• Need to be proficient in excel and advanced functions of excel for working on various sales reports.
• This role will include creating & terminating salesforce user accounts, allocating roles / profiles / workflows , managing access, maintain database hygiene, training users on sales policies change, Salesforce updation & issue resolution, end-user support & performing database maintenance tasks including diagnostic tests (UAT), duplicate entry cleaning etc.
• This role will include building custom reports and dashboards as per Sales Director & Sales Leaders needs for sales forecast. (Including weekly pipeline tracking for new generation, tracking secure to plan changes, forecast working with Sales Director, tracking forward looking pipeline with GM, working with Sales Managers on pipeline sufficiency on weekly basis)
• This role will involve working with Sales & other (IBC, SPIMP) teams on Sales incentives tracking (monthly & Quarterly basis), incentive dispute resolution, regular performance tracking of sales person & Sales Managers against plan, top & under performer working, Secure outlook working on weekly basis through war room call, Salesforce to ERP booked orders tracking, monthly working with finance on final reconciliation.
Location: Thane | Experience: 5-12 years
Seeking a highly skilled professional with excellent analytic abilities and expertise in complex Excel, PowerPoint, and Power BI. This role entails tracking secured outlook, sales performance, and incentive tracking. Responsibilities also include Salesforce pipeline management, sales capacity monitoring, customer segmentation, and coverage analysis.
Key responsibilities:
- Tracking every opportunity in Salesforce from end to end, ensuring 100% match with ERP orders
- Weekly order forecasting and alignment with sales director commitments
- Identifying risks and upsides and driving action plans for deal closure
- Monitoring key pipeline measurements, including generation, growth, and win/loss analysis
- Tracking forward-looking pipeline margin against targets
- Working with internal teams for monthly sales performance and incentive tracking
- Monthly reconciliation with finance and accrual request submission
- Collaborating with LOB Sales Leaders for pipeline sufficiency and sales performance measurement
- Conducting face-to-face meetings and analyzing sales team performance
- Ensuring Salesforce pipeline hygiene and improvement
- Providing regular updates on sales performance metrics to management
- Working on sales targets and capacity planning
- Collaborating with HR and TA for sales talent recruitment
- Managing sales attrition and achieving productivity targets
- Optimizing sales operations through effective strategies
- Implementing account-based pipeline tracking and customer segment management
- Developing and publishing account-based KPIs and performance results
Additionally, the ideal candidate should have experience as a Salesforce Certified Admin with proficiency in Excel and advanced functions. Responsibilities will also include managing Salesforce user accounts, database maintenance, and creating custom reports and dashboards for sales forecasting. This role will involve working closely with sales, IBC, and SPIMP teams for incentive tracking, dispute resolution, and financial reconciliation.
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