Cloud System Administrator
Job description
Responsible for monitoring, deploying, maintaining, administering, and upgrading cloud hosted applications and the Windows and Linux operating systems they run on.
ESSENTIAL FUNCTIONS:
- Provide administration of cloud hosted solutions including but not limited to:
- User administration and security.
- Routine maintenance
- Scheduled backups and restorations; reviews back up logs.
- Monitoring of production, and non-production client environments
- Serve as Tier 2 support on issues raised by clients using hosted environments.
- Follow and apply standards and reference architectures developed for delivering infrastructure
- Follow and apply security and performance standards developed for cloud environments across hosted solutions
- Leverage automation to monitor and orchestrate client environments
- Provide feedback to the Infrastructure Architecture team on ways and methods to enhance automation scripts.
- All other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
- 2 years of experience with Amazon Web Services (AWS) and /or Microsoft Azure
- 2 years of experience in supporting and maintaining Windows and Linux Operating Systems.
- Thorough understanding of cloud computing virtualization technologies, including IaaS, PaaS and SaaS.
- Proven experience in the support and administration of complex IT projects.
- Experience with scripting tools such as Ansible, Powershell or similar preferred but not essential.
- Experience with Citrix DaaS (formerly Virtual Apps and Desktops) preferred but not essential.
- Ability to remain calm and focused during support incidents.
- Ability to work as an individual as well as part of a global team.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work flexible hours including weekends as part of a global team.
TRAINING and EXPERIENCE
- Bachelor’s degree in Information Science, Computer Science, Software, Engineering, Business or other relevant combination of training and education.
- Typically requires a minimum of two years of related experience.
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