Channel Team Lead - AMZL , Last Mile
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is hiring a Channel Team Lead for its Last Mile transportation team in Delhi, India. This role involves identifying and acquiring retail stores, managing channel partner growth, conducting field visits, and providing training. The ideal candidate will have strong leadership, sales experience, and a customer-centric approach.
Responsibilities
- Market mapping and identification of potential retail stores for acquisition and onboarding.
- Managing and driving the growth of channel partners' business with Amazon.
- Visiting targeted stores daily/weekly/monthly.
- Delivering training on Amazon processes, products, and operating model.
- Working on the ground to enable network with new product launches.
- Maintaining and publishing routine reporting on store performance and business.
- Building and managing a multi-layer team, including coaching and mentoring.
- Setting expectations, communicating status, and managing relationships with stores.
- Working with stores to improve operational aspects and enhance customer delivery experience.
- Enhancing engagement with accounts to improve business and increase retention.
- Driving stores against goals for volume, FTR, and other key metrics.
- Handling day-to-day operational escalations and being available round the clock.
- Managing internal and external stakeholders.
- Supporting station operations and customer deliveries.
Requirements
- 1+ years of sales experience
- Bachelor's degree
- Strong leadership capabilities and people management skills
- Ability to navigate ambiguity and drive clarity for the team.
- Ability to work in a customer-obsessed, fast-paced environment with high ownership and quick decision-making.
- Good communication skills, including the ability to explain objectives clearly.
- Strong listening skills to gain input and commitment.
- Strong bias for great customer service and understanding customer needs/expectations.
- High ownership and follow-through to ensure delivery of changes/solutions.
- Analytical skills to effectively analyze and interpret information, identify key facts, and review alternatives.
Desired Qualifications
- Candidate having sales experience will be more preferable
- E-commerce experience will be preferred
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
#Amazon#Logistics#Last Mile#Team Lead#Sales#Operations
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Delhi, India
Qualification
Bachelor
Applicants
Be an early applicant