Channel Team Lead - AMZL
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Account Management
In short
Amazon Logistics is seeking a Channel Team Lead in Trivandrum, Kerala. This role involves acquiring and managing retail accounts, driving business growth through strategic planning, field visits, and team management. Responsibilities include training partners on Amazon processes, reporting on performance, and enhancing operational efficiency to ensure a great customer delivery experience.
Responsibilities
- Market mapping and identification of potential retail stores for acquisition.
- Manage and drive the growth of channel partners' business with Amazon.
- Execute strategic account plans to deliver key business opportunities.
- Conduct daily/weekly/monthly field visits to targeted stores.
- Deliver training and coaching on Amazon processes, products, and operating models.
- Work on the ground to enable network with new product launches.
- Maintain and publish routine reporting on store performance and business with Amazon.
- Publish recommendations and action plans based on data.
- Report on overall Network Health in the assigned territory.
- Build and manage a multi-layer team and manage performance through coaching and mentoring.
- Drive team of associates to manage their targets.
- Set proper expectations, provide clear status communications, and manage relationships with acquired/assigned stores.
- Work with stores/channel partners to improve operational aspects and enhance efficiency.
- Enhance engagement with accounts to improve business and increase retention.
- Drive stores against goals (Volume, FTR, and other key metrics).
- Handle day-to-day operational escalations and be available round the clock.
- Manage internal/external stakeholders.
- Support station operations and/or customer deliveries.
Requirements
- Bachelor's degree or equivalent.
- 1+ years of stakeholder or account management experience.
- Experience in MS Office, with an emphasis on Excel.
Benefits
- Inclusive culture
- Workplace accommodations for individuals with disabilities.
#Amazon Logistics#Channel Management#Team Leadership#Retail Operations#Customer Experience
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Trivandrum, India
Qualification
Bachelor
Applicants
Be an early applicant