Carts Co-worker

Logistics, Sales & Operations · Sales & Business Development · Customer Success

Smart Summary

AI-generated overview of this position

IKEA is seeking a Carts Co-worker in Ottawa to deliver excellent customer meetings and build lasting relationships. This entry-level role involves engaging customers, supporting purchases, and contributing to operational goals to maintain customer loyalty.

Job Description

Job ID: 350288
Date posted: 23/06/2026

What you'll need to have

• Less than 1 year of related experience

A day in your life with us

• Deliver an excellent meeting with the customer across all customer assignments.
• Engage with customers in a friendly and confident manner to create a rewarding customer experience.
• Contribute and achieve operational KPIs and goals to maintain customer loyalty.
• Continuously develop knowledge and skills within the area of customer experience.
• Support customers to make purchases with assistance or self-service tools.

About this work area

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Customer Experience Co-worker I
The starting rate/ salary for this position is CAD

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#customer-relations#retail#customer-experience#entry-level#ottawa-jobs