The Job

AI Outcome Customer Engineer, FDE, Google Cloud

Technology, Data & Digital · Data, AI & Analytics · Data Science · Software Engineering · Cloud Engineering

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In short

As an AI Outcome Customer Engineer (FDE) for Google Cloud, you will act as an enterprise architect and technical debugger, ensuring seamless integration of AI solutions into customer ecosystems. You will bridge the gap between sales and execution, architecting technical designs, debugging complex issues, and liaising with product teams to drive successful adoption and delivery of Google Cloud's AI offerings.

Responsibilities

  • Partner with Account teams and Customer Engineers (CEs) during technical evaluation to assess feasibility and shape proposals.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless integration into customer systems.
  • Diagnose and resolve complex customer implementation issues by diving into code-level context.
  • Serve as the liaison to core Product and Engineering teams, troubleshooting deployment blockers and translating feedback into feature requests.
  • Steer implementation strategy through technical authority and architectural foresight.
  • Own the technical reality of delivery alongside customer-facing teams.
  • Bridge the gap between pre-sales agreement shaping and post-sales execution.
  • Ensure solutions are shaped through the lens of adoption, rapid activation, and viable delivery.
  • Architect how technical solutions integrate into customer IT ecosystems (connectors, identity, data residency, legal constraints).
  • Drive the technical delivery strategy from start to finish.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience leading technical delivery strategies, debugging systems, and interfacing with product/engineering organizations.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc.).
  • Experience with enterprise integrations (e.g., APIs, enterprise content management (ECMs), identity), cloud infrastructure, or AI/ML model deployments.
  • Experience in system design or orchestration frameworks.

Desired Qualifications

  • Experience orchestrating specialized technical resources to execute complex builds.
  • Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
  • Ability to dive deep into novel technical problems, decipher extreme ambiguity, diagnose bugs, and emerge with credible architectural solutions.
  • Excellent executive communication skills, capable of translating deep technical integration issues into business impact.

Benefits

  • Opportunity to work on cutting-edge AI and Google Cloud technologies.
  • Influence customer's digital transformation journeys.
  • Collaborate with cross-functional teams including web developers and systems administrators.
  • Build crucial relationships with customers to drive Google Cloud's growth.
  • Opportunity to share preferred working location from Bengaluru or Mumbai.
#AI#Google Cloud#Customer Engineer#FDE#Enterprise Architect#Technical Delivery Manager#Debugging#Integration
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Company

Google

Job Posted

2 days ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

Bengaluru, India

Mumbai, India

Qualification

Bachelor

Applicants

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