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JC Enterprise SD&A Engineer

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Looking for a JC Enterprise SD&A Engineer to join our team in Chennai, Tamil Nadu, India. This is a full-time opportunity where you will be responsible for the deployment and service delivery of enterprise services within SLA. You will manage the installation and commissioning process, communicate progress to stakeholders, and coordinate with teams and vendors. The role requires skills in project management, telecommunications, and customer focus. A Bachelor's degree in Electronics and Telecommunications is required, along with 6-18 months of experience. Apply now to be part of our growing team at Jio!

Job description 

  • Job Responsibilities :

1. Enterprise field Service Delivery ownership and customer side device
Deployment (hardware and services) for delivering Enterprise services
within SLA
2. Ownership of field L2 survey, Service delivery, customer material and
resources required
3. Plan & ensure all the necessary orders, teams & tools availability
for Installation and commissioning.
4. Lead and document a smooth implementation, Share the progress report
to all concern stakeholders.
5. I&C of the enterprise service delivery of Data / Voice links as per
business requirement or customer order / Solutions agreed.
6. Handover to Operations post acceptance test procedure clearance with
the customer after an end to end testing (as per ATP Document).
7. Daily activity monitoring and interaction with vendor partner teams
for daily and weekly targets achievements.
8. Implementation and recording of the inventory details in the OSS
process / systems.
9. Overall service delivery and deployment field activities monitoring &
tracking including
Coordination with the Deployment, IP team for the successful completion
of the installation and commissioning of the Demarc (L2 Switch) and CPE
as per need
10. Daily activity monitoring and interaction with vendor partner teams
for daily and weekly targets achievements. Also Identifying gaps against
various milestones to improve efficiency of teams. Facilitating field
teams with all the necessary process and material support. Material
Forecasting ( CPE / L2 Switch ), short shipments & relevant mitigation
plan. Preparation of reports for weekly reviews.

  • Education Requirement :

B.E./B.Tech. in Electronics and Telecommunications

  • Experience Requirement :

6 - 18 Months

  • Skills & Competencies :

A. Core RIL Competencies:
i) Customer Focus
ii) Communication
iii) Managing Ambiguity
iv) Detail Orientation
v) Entrepreneurial Mindset
B. Business / Function-specific Competencies (Technical /Functional):
i) Project Management
ii) Telcom Network solution for enterprise customers

Set alert for similar jobsJC Enterprise SD&A Engineer role in Chennai, India
Jio Logo

Company

Jio

Job Posted

9 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Technology

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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