Customer Delivery Architect - Data Center
Cisco
Mumbai, Maharashtra, India
What will you Do: Lead the solution design and translate the customer requirements into technical tracks Participate in services presales activities, Statement of Work prioritisation, review and creation, and position value of Cisco as part of a comprehensive solution Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High Level Design) Trusted Advisor, understand customer market and industry, identifies product and services growth opportunities in the customer. Identifies risks and proposes mitigation plans Creatively advocate current and new technologies solutions relevant to the customer success Build & maintain key CX and customer partners’ relationships facilitating outstanding customer experience Individual contributor, active community participant, mentor others and maintain successor plan for large sophisticated project delivery and/or activities 12 to 15+ years of related Data Center experience, Technology guide with extensive technical, market and business expertise Extensive technical knowledge of at least two technology domains plus “one mile wide and one inch deep” knowledge of other technical, operational and Data Center architecture domains Good experience of Solutioning & Design on the Data Center Architecture using Nexus and ACI Platforms CCIE technical certification preferred, or 2 of CCNP, DevNet Pro, CX Technology Blue Belt or similar technical certification or equivalent skills Demonstrable record of technical leadership experience in complex programs or projects Good knowledge around topics of Service Provider, Ability to work with customer business leaders while maintaining relationships with technology teams. understanding the customer business model, motivations, influences and how they generate revenue or fund the business Technical leadership in multi-disciplinary project or program teams, as per complexity Receive minimal instructions on routine work, general instructions on new projects or assignments. Provide mentorship and training to new engineers and architects within their team
