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Senior Manager - Product Analytics

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Job Description

 

About the role: Working as a part of Product Analytics, the role requires you to work closely with senior leadership, product, and customer-facing functions, for helping them make data-driven decisions.

Responsibilities

  • Manage 2-3 analysts directly, responsible for their work and career path
  • Lead product analytics charter for one vertical independently
  • Lead and execute data analytics projects end-to-end.
  • Partner with product and business stakeholders and define analytics charter to support the stakeholders
  • Influencing business decision making by providing quantitative/qualitative data analysis, which brings out insights and trends pertaining to business performance.
  • Utilize strong database skills to work with large, complex data sets to extract insights.
  • Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes.
  • Using advanced analytics and metrics to improve processes and provide data-driven forecasts of potential costs, revenues, and risks of business initiatives.
  • Communicating findings to stakeholders and taking initiatives for improving business performance.
  • Ensure that data and analysis is presented in a format that is appropriate for a varied audience using data visualization, dashboards, or other methods.
  • Collaborate with cross-functional team members to come up with actionable, high-impact insights across product lines and functions. Requirements
  • Education and experience: Bachelors or Masters in a quantitative field (such as Engineering, Statistics, Math, Economics, or Computer Science with Modeling/Data Science), preferably with work experience of over 8 years.
  • A passion in helping organizations understand how to solve problems through analytics, with a proven track record of delivering on such projects and bringing business impact.
  • Ability to manage simultaneous tasks in a fast-paced, technology-oriented environment often dealing with ambiguity.
  • Prior project experience in one or more of the following areas are preferred, but not absolutely required.
  • Sound statistical knowledge in standard techniques: Logistic Regression, Classification models, Cluster Analysis, Neural Networks, Random Forests, Ensembles, Experimental Design, etc.
  • Familiarity with database technologies and tools (SQL/R/Python etc.), data transformation and processing. Work experience with real data for customer insights, business and market analysis will be advantageous.
  • Experience with a visualization tool such as Tableau, Power BI, Sisense, Looker, etc.
  • Experience with text analytics, data mining and social media analytics is an added advantage.

Qualifications

  • 10+ years of experience in product analytics
  • 4+ years of experience in people management
Set alert for similar jobsSenior Manager - Product Analytics role in Chennai, India
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Company

Freshworks

Job Posted

9 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Category

Product Development

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

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