Sales- Team Lead/Junior Manager

Paytm

Rajkot, Gujarat, India

+1 more

Posted: a year ago

About Us:   Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.   About the Team: We have Fastag Issuer System and Fastag Acquirer System. Fastag Issuer System handles issuances of new Fastags and toll charge deduction. The Fastag Acquirer System handles transactions which happen at toll plaza..   About the role: 1. Responsible for planning &amp; scheduling market visits for lead generation 2. To visit and have time to time interactions with NHAI stakeholders and toll management 3. To acquire new clients and maintain relationship with existing clients (focused on Commercial Vehicle Owners, OEM dealers and Corporate Paytm Service Agents) for FASTag category 4. To arrange corporate activities and alliances with residential areas in the territories for incremental sales. 5. Good knowledge of the area or territory to target right customers for better sales conversion 6. Extensive travel to different parts of geography to manage the business and rectifying the gaps then 7. Recruit, train and motivate ground team to achieve designated sales targets and also push them for building strong paytm service agents network 8. Track team performance and address their problems for efficient delivery and customer satisfaction. Also periodic reviews of group leaders and associates on the KPIs assigned 9. Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements. Present findings to management via Excel reports, presentation etc and also be updated on the data for review of his own performance to seniors.   Expectations/ Requirements: Experience into managing and retention of premium accounts, good communication skill, handling merchant queries. Superpowers/ Skills that will help you succeed in this role: 1. High level of drive, initiative and self-motivation 2. Understanding of Technology and User Experience 3. Love for simplifying 4. Growth Mindset 5. Willingness to experiment and improve continuously   Education: Graduation/ Post Graduation preferred    Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager   Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

IT Audit- Team lead

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.    About the team:    The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes   Expectations/ Requirements: ·       We are looking for an extremely self-motivated individual who will relish the opportunity to join the Internal Audit team, using their skills in developing key internal relationships. ·       You will play an integral role in Risk assurance services. ·       Understand the process workflow related to work requests from initiation through completion, understand how workflow is managed within the firm's workflow management tool, understand optimal and required manner in which to document results of work performed ·       Participate in a wide range of projects and collaborate across multiple work streams or team; consistently demonstrating creative thinking, individual initiative and timely completion of assigned work ·       Consistently demonstrate teamwork dynamics by working as a team member: understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; and proactively seek guidance, clarification and feedback. ·       Serve as participant on communications with numerous engagement teams ·       The individual should have the ability to work effectively under pressure without compromising professional standards or quality of the work being performed. ·       As part of the IT audit team, members will lead territory engagement teams with testing of IT general controls, Cyber security and Manual controls activities. These activities will primarily relate to the following cycles / domains: Cyber Security and Undertaking audits of 3rd parties whom have access to our network ·       Change management ·       Logical access (i.e. user administration, access recertification) ·       Computer operations (i.e. problem management, batch processing, back-ups) ·       Program development ·       Business Process cycles (Purchase to Payable; Revenue & Receivables; Inventory; Payroll etc.). ·       Have understanding of Internal controls and compliance Education: ·       Understanding of audit concepts and regulations ·       7 - 10 years’ experience in the domains mentioned in the Job Description above Candidates with Big 4 or equivalent experience would be preferred   Certification(s) preferred: ·       CISA / CISM / CISSP / ISO 27001 LA certifications are preferred ·       Understanding of audit concepts and regulations Superpowers/ Skills that will help you succeed in this role: ·       Working knowledge of financial reporting concepts and information technology general controls and business process controls concepts in the areas of systems development, change management, computer operations and access to programs and data and various business process cycles. ·       Expert knowledge of appropriately applying internal control principles and business/technical knowledge including Cyber security, VA & PT, Application Controls, IT General Controls and Financial Reporting Concepts. ·       Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.), including an understanding of the v-lookup, text, reference and logical and information functionality in excel. ·       Team player, committed to providing high quality and maintaining timeliness ·       Effective written and verbal communication skills including English ·       Demonstrated self-motivation and a desire to take responsibility for personal growth and development ·       Commitment to continuous training and to proactively learn new processes. Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.   Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it.India ’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Internal Audit- Manager

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

Paytm is India’s leading digital payments and financial services company. Join us to be a part of the story!

Team Manager

Boston Consulting Group (BCG)

New Delhi, Delhi, India

Posted: a year ago

WHAT YOU'LL DO Under the general direction of the GS Global Administration Director, this is one of the roles responsible for ensuring the smooth day-to-day administrative support function based in New Delhi. Leading a growing team of Administrators across various work patterns you’ll be ensuring the team will be consistently delivering a high level of support to stakeholders. The service will be provided locally for leaders located in New Delhi and through a remote service for leaders in other locations/hubs.   YOU'RE GOOD AT Proactive – looking ahead at what needs to be done, strong service orientation and sensitivity to responding to customer needs Relationship oriented – proactively wanting to build relationships both within BCG and externally Flexible – must be able to perform successfully in a fast-paced, constantly changing environment, able to interpret rules and guidelines with flexibly to enhance the business, in keeping with BCG’s values, and culture Self-motivated, demonstrating good judgment and willingness to take risks - able to effectively prioritize and make decisions independently, using good judgment to identify where sign-off is needed; solution driven and willing to offer suggestions for improvement; able to work with limited direction and supervision at times Able to handle difficult and confidential situations with poise, understanding and tact Accuracy oriented, particularly when under pressure and with an eye for details Organized – working with clear systems and composure to ensure everything gets done in a timely manner Innovative – thinking outside the box and always looking for new ways of working Trustworthy – exercising sound judgment in managing confidential/sensitive information Able to deal with ambiguity and change - experience working successfully within a complex reporting structures Able to build a high performing team and develop an excellent, world class customer service culture   YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor’s degree or equivalent work experience Successful supervisory experience of more than 4 years , ideally in a highly matrixed MNC environment and global business delivery mode Experience of managing administration/service oriented teams Experienced in Performance Management, Stakeholder management and Escalation Management EA experience or intimate knowledge of the EA/AA role Impeccable English language skills both written & verbal Expert level proficiency in Microsoft Office ( MS PowerPoint , Word & Excel) Flexibility with respect to work timings to align with work hours of global stakeholders will be required   YOU'LL WORK WITH A global management structure as well as local managers to ensure delivery of a world class service oriented admin support model to demanding stakeholders across the globe.  Early in the evolutionary journey, you’ll bring innovation, character and a can-do attitude

Team Manager

Boston Consulting Group (BCG)

New Delhi, Delhi, India

Posted: 9 months ago

Leading a growing team of Administrators in New Delhi and providing remote support service for leaders in other locations. Proactive, relationship-oriented, flexible, self-motivated, decision-making, accuracy-oriented, organized, innovative, trustworthy, can-handle ambiguity, and can build a high performing team with excellent customer service culture.

Sales- Team Lead/Junior Manager

Paytm

Guwahati, Assam, India

+3 more

Posted: a year ago

JOB DESCRIPTION About Us:   Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the Team: We have Fastag Issuer System and Fastag Acquirer System. Fastag Issuer System handles issuances of new Fastags and toll charge deduction. The Fastag Acquirer System handles transactions which happen at toll plaza.. About the role: 1. Responsible for planning &amp; scheduling market visits for lead generation 2. To visit and have time to time interactions with NHAI stakeholders and toll management 3. To acquire new clients and maintain relationship with existing clients (focused on Commercial Vehicle Owners, OEM dealers and Corporate Paytm Service Agents) for FASTag category 4. To arrange corporate activities and alliances with residential areas in the territories for incremental sales. 5. Good knowledge of the area or territory to target right customers for better sales conversion 6. Extensive travel to different parts of geography to manage the business and rectifying the gaps then 7. Recruit, train and motivate ground team to achieve designated sales targets and also push them for building strong paytm service agents network 8. Track team performance and address their problems for efficient delivery and customer satisfaction. Also periodic reviews of group leaders and associates on the KPIs assigned 9. Gathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements. Present findings to management via Excel reports, presentation etc and also be updated on the data for review of his own performance to seniors. Expectations/ Requirements: Experience into managing and retention of premium accounts, good communication skill, handling merchant queries. Superpowers/ Skills that will help you succeed in this role: 1. High level of drive, initiative and self-motivation 2. Understanding of Technology and User Experience 3. Love for simplifying 4. Growth Mindset 5. Willingness to experiment and improve continuously Education: Graduation/ Post Graduation preferred  Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Team Lead/Junior Manager- (Relationship Manager)-Market Audit & feedback

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