Desired Experience Range: 7+ years' 

Must-Have:

• Proven experience as a ServiceNow Architect, with a minimum of 3 years of hands-on involvement in ServiceNow implementations and custom application development.
• In-depth knowledge of ServiceNow architecture, including Service Portal, Service Catalog, and related modules.
• +7 years' experience of Service Management architecture.
• Proficiency in JavaScript for ServiceNow development.
• Excellent analytical and problem-solving skills to design effective solutions for complex business requirements.
• Solid project management skills, capable of prioritizing and managing tasks efficiently.
• Excellent communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.

Good to Have:

• Have a degree in a Computer Science, Engineering, or similar technical discipline - desirable but not essential OR equivalent work experience.
• ServiceNow certifications, such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS), are a plus.
• Experience in other IT Service Management tools or enterprise platforms will be advantageous.

Detailed Responsibilities: 

Architecture and Solution Design:

• Design and architect end-to-end solutions based on business requirements.
• Create technical specifications, integration points, and data mapping documentation.
• Ensure compliance with best practices and industry standards.

Experience and Project Management:

• Successfully deliver ServiceNow projects in a lead role.
• Collaborate with project managers and team members to manage project timelines.
• Handle multiple projects simultaneously and adapt to changing priorities.

Custom Applications Development:

• Develop custom applications, workflows, and automation within the ServiceNow platform.
• Implement enhancements to existing applications.
• Troubleshoot and resolve complex issues related to custom applications.