Executive | Client Acquisition
IndiaMART
Kolkata, West Bengal, India
Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client’s e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Experience Range: 1 - 5 years Educational Qualifications: Any graduation, or MBA/PGDM Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client’s e-catalog are accurately defined Skills Required: Customer Acquisition, Customer Service, Voice Processing, tele caller, telesales, inside sales, Business Process Outsourcing (BPO), Banking Relationships, Agency Relationship Management, CUSTOMER HANDLING, Candidate Attributes: Communication skills
