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Lead Administrator

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Job Description

Role Purpose

The purpose of this role is to provide significant technicalexpertise in architecture planning and design of the concerned tower(platform, database, middleware, backup etc) as well as managing itsday-to-day operations


  1. Provide adequate support in architecture planning, migration& installation for new projects in own tower (platform/dbase/middleware/ backup)
    1. Lead the structural/ architectural design of a platform/middleware/ database/ back up etc. according to various systemrequirements to ensure a highly scalable and extensiblesolution
    2. Conduct technology capacity planning by reviewing the currentand future requirements
    3. Utilize and leverage the new features of all underlyingtechnologies to ensure smooth functioning of the installed databases andapplications/ platforms, as applicable
    4. Strategize & implement disaster recovery plans and createand implement backup and recovery plans
    7. Manage the day-to-day operations of the tower
    8. Manage day-to-day operations by troubleshooting any issues,conducting root cause analysis (RCA) and developing fixes to avoidsimilar issues.
    9. Plan for and manage upgradations, migration, maintenance,backup, installation and configuration functions for own tower
    10. Review the technical performance of own tower and deploy ways toimprove efficiency, fine tune performance and reduce performancechallenges
    11. Develop shift roster for the team to ensure no disruption in thetower
    12. Create and update SOPs, Data Responsibility Matrices, operationsmanuals, daily test plans, data architecture guidance etc.
    13. Provide weekly status reports to the client leadership team,internal stakeholders on database activities w.r.t. progress, updates,status, and next steps
    14. Leverage technology to develop Service Improvement Plan (SIP)through automation and other initiatives for higher efficiency andeffectiveness


  1. Team Management
    1. Resourcing
      1. Forecast talent requirements as per the current and future businessneeds
      2. Hire adequate and right resources for the team
      3. Train direct reportees to make right recruitment and selectiondecisions
  2. Talent Management
    1. Ensure 100% compliance to Wipro’s standards of adequateonboarding and training for team members to enhance capability &effectiveness
    2. Build an internal talent pool of HiPos and ensure their careerprogression within the organization
    3. Promote diversity in leadership positions
  3. Performance Management
    1. Set goals for direct reportees, conduct timely performance reviewsand appraisals, and give constructive feedback to direct reports.
    2. Ensure that organizational programs like Performance Nxt are wellunderstood and that the team is taking the opportunities presented bysuch programs to their and their levels below
  4. Employee Satisfaction and Engagement
    1. Lead and drive engagement initiatives for the team
    2. Track team satisfaction scores and identify initiatives to buildengagement within the team
    3. Proactively challenge the team with larger and enriching projects/initiatives for the organization or team
  5. Exercise employee recognition and appreciation
Set alert for similar jobsLead Administrator role in Mumbai, India
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Job Posted

10 months ago

Job Type




Experience Level

3-7 years


Software Development


Mumbai, Maharashtra, India




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Lead Administrator


Pune, Maharashtra, India

Posted: 5 months ago

We are hiring for the role of Lead Administrator at Wipro. As a Lead Administrator, your primary responsibility will be to provide technical expertise in architecture planning and design of the concerned tower. You will be managing the day-to-day operations, conducting technology capacity planning, and implementing disaster recovery and backup plans. You will also be responsible for team management and talent development. This is a full-time, on-site opportunity located in Pune, Maharashtra, India.