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Program Manager , Network Execution Excellence

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DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. One of the goals of Amazon is to offer the best in class customer experience on delivery where we exceed the expectation of customers by ensuring that their orders are delivered as quickly, accurately, and flexibly as possible. Based from our IN-head office in Bangalore, we are looking for a pro-active, experienced, passionate and customer-obsessed Program Manager who will lead on the quality improvement and learning & development of Network Design Configuration charter to achieve defect free shopping experience.

Role Overview
As a Program Manager of Network Execution Excellence (NEE) team, you will drive process standardization and validation to improve quality of change management, and also lead on learning and development. You will have the exciting opportunity to work on one of Amazon’s most ambitious and complex efforts. You will work closely with the Network Engineering team (NET), Network Design team (NDT), and technical teams on many non-standard and unique business problems and support business with the operation excellence. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment. This role requires an individual with excellent communication with cross-functional teams who strives to ensure quality of operational changes and who operates independently and works across functional boundaries.

Key job responsibilities
· Lead a team of 4 within the supply chain operations in the areas of process standardization, data analysis, network change validation and learning & development
· Drive process automation and eliminate redundant work by implementing global tools
· Design SOPs and implement auditing process for continuous improvements
· Escalate, articulate and overcome operational and technical obstacles to ensure continued business success.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, IND | Bangalore, KA, IND | Bengaluru, KA, IND

BASIC QUALIFICATIONS

- Bachelor's degree

PREFERRED QUALIFICATIONS

- Masters. MBA, lean six sigma

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Company

Amazon

Job Posted

8 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Category

IT Services and IT Consulting

Locations

Bengaluru, Karnataka, India

Applicants

Be an early applicant

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