The Job logo

What

Where

Associate Director - HRBP (74518)

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Job Description

 

  1. Role will business partner the Sourcing, QA and Construction function for OLA Electric
  2. Align business practice with people to drive effective performance. Identify, analyze, scale and implement best practices suited for the organization through effective HR
  3. Develop effective partnership with employees, managers and ensure a positive work environment. Create a robust employee network
  4. Work towards enhancing business performance through efficient business partnering
  5. Look for ways to proactively improve & enhance processes
  6. Evaluate potential employee challenges and address proactively to enhance employee satisfaction
  7. Create effective analytical tools & reports to analyze employee information. Enable managers & leaders with proactive solutions to address people's challenges and foster a positive work environment
  8. Identify HR intervention needs, create appropriate programs, actively participate in HR interventions & projects and ensure timely completion
  9. Manage available resources effectively and promote HR capabilities. Collaborate effectively with all stakeholders within HR organization
  10. Strategic Thinker /Change Management Skills - Processes, Policies, Training and systems. Effective contribution towards strategic initiatives and efficient in performing tactical & operational work
  11. Strong Bias for Impact Based Action - Ola works at a very rapid pace and this is what would be expected
  12. Passionate and driven by ownership across all facets of the job requirement including people, business, culture & leadership
  13. Develop, implement and participate in employee recognition programs and implement activities pertaining to employee engagement
  14. Take complete ownership to create a proactive hiring strategy / model

Ability and willingness to work in a flat organizational structure with intensive hands-on value addition in various phases of planning and execution

Set alert for similar jobsAssociate Director - HRBP (74518) role in Bengaluru, India
Ola Logo

Company

Ola

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

Human Resources

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

IQVIA Logo

Associate Director, HR

IQVIA

Thane, Maharashtra, India

Posted: 8 months ago

We are hiring for the position of Associate Director, HR at IQVIA. As an Associate Director, you will be responsible for providing support and guidance to the HR team. You will also support the continuous improvement of the HR function and provide expertise to management teams. This is a full-time, on-site opportunity based in Thane, Maharashtra, India.

Zycus Logo

Associate Director - Customer Success

Zycus

Bengaluru, Karnataka, India

Posted: 10 months ago

Job Description Zycus is looking for Associate Director -  Customer Success with atleast 12 to 15 years of experine  in a  Customer Success  OR Account Management OR Customer Support from SAAS industry. In this role you will be Identify, nurture the cross-sell and up-sell opportunities, demo, renewals, ROI and product capabilities to existing customers. Prodiving solution for customers during operations .Support pre-sales activities, which includes: responding to RFPs; attending and presenting demos. The Associate Director -  Customer Success  will work as part of a project team to deliver analytical, solution-oriented services to Fortune 500 clients. Based upon experience, specific responsibilities may include: Role and Responsibilities: • You will be responsible for customer relationship with our global Enterprise customers and customer retention along with other areas which fall under the global customer success portfolio. • Design and build Customer Success Strategy to create a strong and loyal customer base and ensuring company's growth • Identify opportunities for continuous improvement • Help foster company-wide culture of Customer Success • Be passionate about Customer success through Continuous Value Engineering and Operational Delight • Be a trusted advisor to customer and build relationships with Customer's C-Level for aligning Customer's vision and key KPIs with Zycus' Continuous Value Delivery Framework • Improve customer experience, develop strategies to address issues & improve CX • Generate leads and opportunities for cross-sell to Customer Account Management Team • Own Zycus' Renewal and be responsible to exceed targets through Continuous Adoption and Value Tracking for customer • Create ROI and Value proposition to customer for continued renewal of contracts and business growth. Work with Customer Account Management team in drafting Contracts / amendments for renewals. • Responsible for continuous improvement in Operational Excellence for Value Consulting, Issue Management and Support. • Should have experience of leading large teams with handson experience in refactoring business processes for higher efficiency and customer delight. • Manage the delivery and follow ups of proactive support designed to reduce costs and reactive support cases. • Define processes for delivering solution effectively with high quality, productivity and early / on-time delivery. • Get high customer satisfaction on all projects (min 8 on a scale of 10) with a focus on moving towards Perfect 10 • Has an extensive experience in handling global customer majorly US, EMEA, APAC & ANZ. • Create / enable creation of project planning document and sign-off in the Operational phase. • Create environment for knowledge sharing within team to boost technical / operational knowledge. • Own customer reference ability target for greater than 80% Job Requirement • 12-15 years’ experience in Customer Success, Account Management and Customer support at technology companies. • Experience in leading Customer Success, Delivery, and Support function in a leadership capacity required. • Preferable from SaaS background. • Prior experience of working in an eProcurement software domain will be an added advantage. • Should have experience of working with Global Customers spefcifically regions like EMEA, APAC & ANZ. • Should have Strategic Vision and leadership skills. Education & Background Graduation/Post Graduation (Full time) is must.