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Business Analyst

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Lead and manage the successful initiation, planning, execution, control, and completion of the project. Guide team members on technical aspects and conduct reviews of technical documents. Take charge of project development, production support, and maintenance activities. Ensure timely completion of timesheets and invoicing process. Proactively address customer issues. Create functional and technical specification documents and track open tickets. Ensure adherence to SLAs and software quality processes. Constantly seek ways to improve efficiency and compliance with timelines.

Job Summary

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA?s/KPI?s/OLA?s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification.

Set alert for similar jobsBusiness Analyst role in Bengaluru, India
Tech Mahindra Logo

Company

Tech Mahindra

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

IT Services and IT Consulting

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

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