Technical Specialist

You must Sign In before continuing to the company website to apply.

Job description:

Cloud Security Services 1. Responsible for Cloud Security Operations including IAM policies, encryption, Access Policies, KMS, Key Vault, RBAC. 2. Support and troubleshoot Cloud authentication and authorization services. 3. Troubleshooting issues with ADFS, Azure AD, Conditional Access, MFA, RBAC models and Access Policies. 4. Develop and manage scripts for Cloud operations. 5. Documentation and training for Cloud operations and procedures. 6. Ability to create documentation and diagrams to support design decisions. 7. Assist in mitigation of vulnerabilities. 8. Managing cryptography and encryption of data in the cloud. 9. Logging, monitoring, and responding to detected incidents in the cloud environment. 10. Responsible for the thorough documentations of implementations, via technical documentation and run-books. 11. Responsible for input and feedback on security architectures. 12. Support application team with Azure AD/AWS/GCP application registration. 13. Ensure proper delegation of permissions for all applications registered with Azure AD/AWS/GCP 14. Review all application registration and purge old or not used applications from Cloud console. 15. Monitor and support Web Application Proxy for ADFS. 16. Monitoring and resolving tickets related to Cloud systems (KMS, Key Vault, RBAC) ) 17. Ensure N/N-1 compliance for all servers and upgrades.

To clearly understand the client's cybersecurity environment and respective product.
To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection
To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team.
To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes.
To implement changes, monitor security device performance and implements performance tuning when necessary.
To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

Set alert for similar jobsTechnical Specialist role in Madurai, India

Company

HCLTech

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Related Jobs

Technical Specialist

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

Job description: Cloud Security Services 1. Responsible for Cloud Security Operations including IAM policies, encryption, Access Policies, KMS, Key Vault, RBAC. 2. Support and troubleshoot Cloud authentication and authorization services. 3. Troubleshooting issues with ADFS, Azure AD, Conditional Access, MFA, RBAC models and Access Policies. 4. Develop and manage scripts for Cloud operations. 5. Documentation and training for Cloud operations and procedures. 6. Ability to create documentation and diagrams to support design decisions. 7. Assist in mitigation of vulnerabilities. 8. Managing cryptography and encryption of data in the cloud. 9. Logging, monitoring, and responding to detected incidents in the cloud environment. 10. Responsible for the thorough documentations of implementations, via technical documentation and run-books. 11. Responsible for input and feedback on security architectures. 12. Support application team with Azure AD/AWS/GCP application registration. 13. Ensure proper delegation of permissions for all applications registered with Azure AD/AWS/GCP 14. Review all application registration and purge old or not used applications from Cloud console. 15. Monitor and support Web Application Proxy for ADFS. 16. Monitoring and resolving tickets related to Cloud systems (KMS, Key Vault, RBAC) ) 17. Ensure N/N-1 compliance for all servers and upgrades. To clearly understand the client's cybersecurity environment and respective product. To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. To implement changes, monitor security device performance and implements performance tuning when necessary. To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

Specialist

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

Job description: Adhering to SLAs defined by the business/client Mentoring team members and training them for newer features/technologies Guiding team members in case of Technical/Operational Problems and Issues Handling Incidents related to backups Performing root cause analysis for backup severity one issues Planning and Implementing Change Requests Troubleshooting technical issues related to backups and handling escalations from the team members Ensuring that the processes are adhered to while working on any problem incident/change request Responsible for successful completion of Installation and configuration of backup software upgrades/patches etc. Responsible for building / maintaining a test environment along with the team Improves and maintains customer and employee satisfaction by the way of quality in the day to day tasks Planning/Testing new technologies and design changes as and when applicable Planning the overall Backup/Restoration Strategy for 24x7 operation support Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry Responsible for building and maintaining test environment Responsible for strategizing a backup plan and test plan for failure scenario Testing/Auditing/Processes as required from time to time Identify Skill Gaps and plan for training and knowledge updating Prepare and onboarding plan for all new members coming to the team for training and KT   To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases    

Specialist

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

We are seeking a highly skilled individual to join our team as Backup Administrator. You will be responsible for mentoring team members, handling incidents and troubleshooting technical issues related to backups. Your role will also involve planning and implementing change requests, ensuring process adherence, and improving customer satisfaction. Additionally, you will be responsible for testing new technologies, identifying skill gaps, and providing on-call support. If you have a strong understanding of backup systems and excellent problem-solving skills, we would love to hear from you.

Technical Lead

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

Job description: Should have experience in billing , resource on-boarding and report generation in MS office with good communication skill. Able to work with customer for PO creation and invoice approval. To create work plans, monitor and track the work schedule for on time delivery as per the defined quality standards. To develop and guide the team members in enhancing their technical capabilities and increasing productivity. To ensure process improvement and compliance in the assigned module, and participate in technical discussionsorreview. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Senior Specialist

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

JOB DESCRIPTION:- Involves in implementing, upgrading/migrating and maintaining Citrix infrastructure. Accountable for ensuring that appropriate design, planning and operations handovers take place for all new services involving Citrix Infrastructure. Provide technical leadership and hands-on support. Handles standard Citrix engineer duties and recommends, innovative and automated approaches wherever possible for infrastructure tasks. Work with stakeholders and customers to understand server utilization, lifecycle, protection requirements and develop effective workable solutions and processes. Lead the triage and resolution of escalated, complex incidents, problems or capacity concerns. Requires support out of office hours during emergencies and routine maintenance Occasional travel may also be required. Qualification, Skills & Experience: Total of 10 - 15 years of experience 6+ Years prior experience in an L3 support position 4+ Years prior experience in a subject matter expertise/architect role Solid industry experience in IT infrastructure architecture and design patterns Extensive hands-on experience in designing & managing Citrix infrastructure such as XenApp, XenDesktop, Storefront/Web interface servers Expert knowledge on managing remote access infrastructures such as Citrix Access Gateway and Citrix Netscaler Good knowledge of application packaging tools such as Microsoft App-V, VMware ThinApp Good hands-on experience on at least one of the hypervisor platforms such as VMware, Hyper-V Expert knowledge on Windows server platform. Good knowledge of Windows server technologies such as Active Directory Services, SCCM/SCOM etc Ability to write scripts and automate tasks using PowerShell Good understanding of storage and network technologies Experience at creating technical presentations/documentation Ability to lead and host technical working sessions Excellent interpersonal and communication skills Good understanding of ITIL processes and tools Good to Have: ITIL V3 certification Good project management and delivery skills   To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

Senior Technical Lead

HCLTech

Madurai, Tamil Nadu, India

Posted: a year ago

Job description: Strong experience in web technologies JAVA/J2EE, Spring, Spring boot, Hibernate, Rest, JSON, Database, JUnit, GIT, Maven, Jenkins To develop and deliver codes for the work assigned in accordance with time, quality and cost standards. Review product requirement to identify gaps and refine requirements, help in developing execution strategy, provide time estimates, provide testing requirements, implement and deliver the solution. Conduct code review and advocate best coding practices. Works for resolution of technical impediments by collaborating with appropriate stakeholders, proposing, developing and delivering resolutions. Interacts with customers as required in understanding, reproducing, and troubleshooting customer issues Provides training, guidance, feedback, coaching and mentorship to fellow engineers. Highly proactive, result-oriented and team player. Expertise in industry best practices in SW development processes: Unit testing, Object Oriented design, code reviews etc. Excellent communication skills (written and verbal), with specific experience and demonstrable success with the full software development lifecycle and using the Agile/Waterfall Development processes Good analytical and problem-solving skills   To ensure process compliance in the assigned module, and participate in technical discussionsorreview as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations). To develop and guide the team members in enhancing their technical capabilities and increasing productivity To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. To be responsible for providing technical guidance or solutions ;define, advocate, and implement best practices and coding standards for the team.