Overview

Azure Cosmos DB is Microsoft’s next generation globally distributed, massively scalable, multi-model cloud database service. It is designed to enable developers to build planet-scale applications. Azure Cosmos DB is one of the fastest growing Azure services. Joining the Azure Cosmos DB team is a fantastic opportunity to work with highly talented engineers operating like a startup, and to deliver on our next set of big challenges.   

As a Senior Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design to ensure services/systems are highly stable, performant, and meeting the expectations of our customers. You will work closely with other engineering teams and provide a holistic view of our cloud service. 

Responsibilities

• Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing and automation capabilities to improve service health, manageability, and reliability. 
• Participate in on-call rotations and own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process. 
• Interact with customers / support representatives and communicate on a deeply technical level with product engineering and product management teams to evolve services.  
• Own availability, performance, and supportability targets for the service. 
• Author functional and technical documentation and remain current on relevant technologies and procedures. 

Qualifications

Knowledge, experience and skills required: 

• Bachelor's degree in computer science/Engineering/related fields or equivalent industry experience. 
• 6+ years of experience with writing tools, automation / scripting (Powershell, Python or similar), programming (C++, C# or equivalent) and making enhancements in subcomponents within and around services/products to deliver and manage software in production. Experience aiding understanding of distributed systems and networking is preferred. 
• 6+ years of troubleshooting/debugging experience: telemetry-based analysis (KQL or equivalent preferred), troubleshooting skills across network, hardware, and distributed service layers, with demonstrated ability to debug, fix, and optimize code. 
• Good communications skills, both verbal and written.