The Job

Transportation Representative

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Freight & Shipping

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In short

Amazon is hiring a Transportation Representative for a remote full-time role in India. This position involves effective communication, prompt customer service, and managing sensitive cases. The ideal candidate will have strong time-management, problem-solving skills, and familiarity with various computer applications.

Responsibilities

  • Effectively communicate in a clear and professional manner at all times.
  • Provide/expedite prompt and efficient service to Amazon customers/delivery partners.
  • Effectively manage sensitive cases by reporting up the escalation matrix.
  • Demonstrate excellent time-management skills.
  • Maintain or exceed targeted performance metrics.
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Requirements

  • Graduation in any specialization from a recognized university.
  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • Good comprehension skills – ability to clearly understand and state the issues customers present.
  • Ability to concentrate – follow customers issues without distraction to resolution.
  • Work successfully in a team environment as well as independently.
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates an ability to successfully navigate websites.
  • Demonstrates a proficient knowledge of email applications.

Desired Qualifications

  • Logistics background.
  • Experience in a similar role.
  • Proficient in Excel.

Benefits

  • Inclusive culture empowers Amazonians to deliver the best results for our customers.
  • Workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process.
#Transportation Management#Supply Chain
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Company

Amazon

Job Posted

4 days ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

India

Qualification

Undergraduate

Applicants

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