The Job

Transportation Representative, AmazonNowCO, RoW APEX

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

The Transportation Representative at Amazon's Network Operations Center (NOC) is responsible for facilitating information flow, resolving transportation exceptions, and ensuring timely freight pick-up and delivery. This role involves communication with internal and external stakeholders, analyzing network data, and ideating process improvements to enhance customer experience and operational efficiency within the Amazon Supply Chain.

Responsibilities

  • Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolve issues impacting customer experience and business continuity.
  • Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations) and during the lifecycle of freight leaving the FC and reaching customer premises (Outbound Operations).
  • Provide timely resolution to issues by researching and querying internal tools and making real-time decisions.
  • Ideate process improvements and drive them to conclusion.
  • Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
  • Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
  • Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.

Requirements

  • Bachelor’s degree.
  • 12-24 months of work experience.
  • Good communication skills (verbal and written).
  • Proficiency in Excel (pivot tables, vlookups).
  • Demonstrated ability to work in a team in a very dynamic environment.
  • Basic understanding of Logistics.
  • Clear communication in written and oral form.

Desired Qualifications

  • Graduate with a Bachelor’s degree.
  • Good logical skills.
  • Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams.

Benefits

  • Inclusive culture empowers Amazonians to deliver the best results for customers.
  • Workplace accommodation and adjustment support for individuals with disabilities during the application and hiring process.
#Transportation Execution#NOC#Freight#Pick-up#Delivery#Exceptions#Process Improvement#Logistics
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Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

India

Qualification

Bachelor

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