The Job

Track Lead - Network LAN/WAN

Technology, Data & Digital · IT Infrastructure & Security · Network Administration · DevOps

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In short

The Track Lead for Support & Operations will drive operational excellence by managing teams, ensuring client SLAs are met, and leveraging LAN/WAN technologies. This role involves enhancing operational systems, analyzing client requirements, leading project teams, and implementing innovative solutions for network infrastructure.

Responsibilities

  • Enhance operational systems using LAN/WAN technologies to improve reporting, streamline information flow, and optimize business processes.
  • Analyze client requirements and oversee support team performance in meeting client expectations and driving service improvements in LAN/WAN operations.
  • Lead and mentor the project team by fostering transparent communication of project goals and utilizing best practices in LAN/WAN support methodologies.
  • Innovate and implement new ideas for process development in LAN/WAN environments.
  • Provide tailored solutions that meet customer needs within the context of LAN/WAN infrastructure.

Requirements

  • Proficiency in LAN/WAN technologies with a solid understanding of operational management principles.
  • Strong problem-solving skills and ability to analyze and optimize business processes.
  • Excellent communication and interpersonal skills for effective team leadership and client interaction.
  • Familiarity with management reporting tools and techniques.
  • Hands-on experience with Cisco Catalyst 6500, Cisco Nexus 7K/5K/2K, Cisco Routers 3800/3900/7600 series, Cisco IOS Software.
  • Experience with Wireless LAN technologies (Cisco or Aruba).
  • Experience with WAN Acceleration/optimization (Cisco WAAS or Riverbed).
  • Experience with Load balancers (Symbol, F5 BigIP LTM/GTM, Juniper, or Cisco ACE/GSS).
  • Experience with Firewalls (Cisco ASA Firewall, Juniper SSL VPN).
  • Experience with Network Management tools (HPOV, NNM, SolarWinds, ORION etc.).
  • Excellent communication and presentation skills, able to present solutions to CIO/CXO level.
  • Open to working in a 24x7 environment.

Desired Qualifications

  • Optional but valuable certifications: Cisco Certified Network Associate (CCNA), CompTIA Network+, ITIL Foundation.

Benefits

  • Supercharge your potential, career, and spark at HCLTech.
  • Be part of a global technology company with over 223,000 employees across 60 countries.
  • Work with clients across all major verticals.
  • Consolidated revenues of $14.8 billion as of 12 months ending June 2026.
#LAN/WAN#Network Support#Operations Management#Cisco#Aruba#Firewall#Load Balancer
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Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Bengaluru, India

Applicants

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