The Job

Technical Lead - PLM

Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps

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In short

Ericsson is seeking a Technical Lead - PLM in Bangalore, India, to manage product lifecycle management, customer emergencies, and system design. The role involves troubleshooting, testing product releases, and collaborating with design teams to enhance products. Requires hands-on experience with networking, virtualization, cloud technologies, and automation scripting languages like Python and Golang.

Responsibilities

  • Work on Cloud Infrastructure product - OMC.
  • Handle and drive customer emergencies.
  • Troubleshoot customer scenarios in the local lab.
  • Prepare RCA documents.
  • Test and deliver monthly product releases.
  • Recreate customer scenarios in the local lab.
  • Test upcoming product features and prepare for upcoming support.
  • Drive feedback towards Design teams to enhance the product.

Requirements

  • Hands-on experience with Networking (TCP/UDP, ICMP and DNS, etc.) OSI Layers, infrastructure services and security.
  • Virtualization (e.g., KVM, QEMU, libvirt) and Cloud technologies (e.g., OpenStack, CCD, Docker etc).
  • Working experience on EMS/NMS or LCM Tools.
  • Automation: Programming languages such as Python, Golang.
  • Working experience with AI Tools.
  • Extensive Product support Experience.

Desired Qualifications

  • Past product support experience and the skills mentioned will help them to quickly learn the new product to contribute for the monthly patch releases.

Benefits

  • Outstanding opportunity to use your skills and imagination to push the boundaries of what's possible.
  • Build solutions never seen before to some of the world's toughest problems.
  • Be challenged, but not alone.
  • Joining a team of diverse innovators.
  • Opportunity to grow technically.
  • Opportunity to work closely with Customer Units, PDU Architects.
  • Opportunity to grow knowledge and build a strong technical career.
  • Can later take up roles at PDU Level too.
#PLM#Cloud Infrastructure#Product Support#Customer Emergencies#Troubleshooting#RCA#Product Releases#Testing#Product Enhancements#Networking#Virtualization#Cloud Technologies#Automation#Python#Golang#AI Tools
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Company

Ericsson

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

Bangalore, India

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