Sr Subject Matter Expert (Support&Ops)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · IT Support

In short

Gallagher is seeking an Azure Virtual Desktop Engineer to support its enterprise AVD platform, focusing on building, operating, and optimizing scalable, secure virtual desktop environments. The role involves hands-on support for published applications and full desktop use cases, emphasizing performance, reliability, and user experience.

Responsibilities

  • Build, configure, and support Azure Virtual Desktop host pools.
  • Manage Windows 10/11 enterprise images and application delivery.
  • Configure and support FSLogix profile containers.
  • Troubleshoot AVD performance, connectivity, and session issues.
  • Implement scaling plans, availability, and cost optimization strategies.
  • Document AVD standards and operational runbooks.

Requirements

  • 3–6 years of experience supporting virtual desktop or EUC platforms.
  • Hands-on experience with Azure Virtual Desktop.
  • Strong experience with Azure compute, networking, and storage.
  • Experience with FSLogix profile management and troubleshooting.
  • Strong operational and problem-solving skills.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career and spark at HCLTech.
  • HCLTech puts its people first.
  • Global technology company with over 223,000 employees in 60 countries.
  • Industry-leading capabilities in digital, engineering, cloud, and AI.
  • Broad portfolio of technology services and products.
  • Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Azure#Virtual Desktop#Engineer#Support#Operations
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

India

Applicants

Be an early applicant