Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability
In short
Atlas Copco is seeking a Service Technician in Santa Ana, CA, to perform routine preventive service, troubleshoot, and repair air compressors and related equipment. This remote role involves significant customer interaction, documentation, and occasional travel for paid training, with competitive compensation and benefits including medical, dental, vision, and a 401k match.
Responsibilities
- Perform routine preventive service, troubleshoot, and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Learn and implement advanced concepts like VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Clean customer equipment pads, including skids, coolers, concrete, and tanks.
- Communicate service details and repair options to customers and the Service Manager.
- Complete all service-related documentation, including service reports, start-up forms, warranty forms, and oil sample forms.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and the correct use of personal protective equipment.
- Provide high-level customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, involving travel to customer locations, including out-of-town and overnight travel.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Experience with maintenance, overhaul, and repair of industrial equipment (electrical, hydraulics, pneumatics) is preferred.
- Experience in HVAC is a plus.
- Ability to work independently and meet deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficient computer skills for work orders, parts ordering, and training.
- Must supply all basic required tools.
- Ability to lift up to 50 lbs. regularly and work in industrial environments with continuous physical activity.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required; certifications (e.g., EPA Certified) are a plus.
- Valid driver's license and fluency in English.
- Must reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Must be able to park a company-issued service vehicle at your residence without restrictions.
Desired Qualifications
- Ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
- Occasional travel to Rock Hill, SC for paid training.
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
#Service Technician#Atlas Copco#Santa Ana#California#Remote
Company
Atlas Copco Group
Job Posted
1 week ago
Expires
in 3 weeks
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Santa Ana, United States
Qualification
Bachelor, Diploma
Applicants
Be an early applicant